Description
The Diversion Coordinator is responsible for the daily case management for youth participating in the Commonwealth’s diversion program. The Diversion Coordinator is the main point of contact for youth in diversion, their families, service providers and diversion referrers. Coordinators must be able to build professional relationships and rapport with each of these groups. The person in this position must be able to work well with youth and adolescents. Applicants should be highly motivated, critical thinkers who are able to adapt to evolving circumstances and who are passionate about the goals of the diversion program.
The Massachusetts Diversion Program aims to:
1. Reduce the likelihood of future offending by youth in the program and increase public safety
2. Support positive youth development
3. Promote and ensure equity in the process
4. Hold youth responsible for their actions
Essential Functions:
• Meet with youth referred to the diversion program and their families and explain the diversion process and expectations
• Gather information to effectively craft an individualized diversion agreement for each youth by conducting risk/need assessments, interviewing youth, families, victims, and referrers, and reading police, school and other necessary agencies’ reports
• Match youth to appropriate interventions for their case plan and develop the diversion agreement based on that case plan
• Monitor the progress of youth throughout the diversion process
• Meet with youth at a pre-determined frequency in the community or at other approved locations
• Keep in contact with youth at a pre-determined frequency through visits, phone calls, text messages, or other approved methods
• Communicate with other system stakeholders and service providers across the communities served
• Build on community connections and establish partnerships for future programming
• Engage youth throughout case planning and communicate expectations at each stage of diversion
• Ability to handle confidential information
• Attend court hearings and other meetings relevant to youth needs
• Distribute, collect and input data on Diversion cases for purposes of evaluation
• Keep documentation of progress in a secure area only accessible by diversion staff
• Participate in trainings and other professional development
• Other duties as assigned
Important Health and Wellness Benefits which Begin on Your First Day of Employment
Blue Cross and Blue Shield Health and Dental Insurance
Eye-Med Vision Benefits
Employer Paid Life and Long-Term Disability Insurance
Medical Flexible Spending Account and Dependent Care Account
Employee Assistance Program
Generous Paid Time Off
35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)
Additional Benefits
Retirement Plan 403(b) (employer match after the first year of employment)
Opportunities for Student Loan Forgiveness
Tuition Assistance
Mileage reimbursement
Extensive Training Program
Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
Supervision for Licensure and Specializations
Immediate Access to Comprehensive Online Self-Paced CEU Trainings
Opportunities for Certification in Evidence Based Practices
Requirements
Minimum Qualifications:
• Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology or related field OR
• Associates degree with 2+ years direct experience in preferred qualifications.
• Experience working with at-risk youth
• Experience working with diverse communities
• Knowledge of community groups, events and connections in area Diversion Coordinator will be working in
• Ability to adapt, think critically and problem solve in high stress environments
• Ability to collaborate and work independently at times
• Ability to maintain relationships with youth, their families, service providers, diversion referrers and other partners
• Understands the value of repairing harm caused by individuals or society, and engaging individuals and community in the process
• Strong organizational and time management skills
• CORI check conducted, but not automatically disqualifying
Preferred Qualifications:
• Lived or work experience in child welfare or juvenile justice agencies
• Master’s Degree in Criminal Justice, Social Work, Psychology, Sociology or related field
• Knowledge of Spanish or a second language that is spoken by a portion of the community Diversion Coordinator will be working in
• Ethic of service, including volunteering experience
• Driver’s license and access to a car
• Knowledge of/ experience in restorative justice practices
• Knowledge of/ experience in screening/assessment tools, case planning and evidence-based practices
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Contact Information:
857-374-5669
Skills Required
- Bachelor’s degree in Criminal Justice, Social Work, Psychology, Sociology, or a related field
- Alternatively, an associate degree with at least two years of direct experience
- Experience working with at-risk youth
- Experience working with diverse communities
- Knowledge of community groups, events, and connections in the service area
- Ability to adapt, think critically, and solve problems in high-stress environments
- Ability to collaborate and work independently
- Ability to maintain relationships with youth, families, service providers, referrers, and partners
- Strong organizational and time-management skills
- Successful CORI check
- Lived or professional experience in child welfare or juvenile justice agencies
- Master’s degree in Criminal Justice, Social Work, Psychology, Sociology, or a related field
- Spanish or another language spoken in the service community
- Volunteer experience or an ethic of service
- Driver’s license and access to a car
- Knowledge of or experience with restorative justice practices
- Knowledge of or experience with screening and assessment tools, case planning, and evidence-based practices
What We Do
Bay State Community Services, Inc. is a nonprofit human services agency dedicated to enhancing the emotional and social well-being of individuals across all ages. They provide a comprehensive range of programs in behavioral health, substance use recovery, and rehabilitative justice, focusing on family and community empowerment to meet the needs of youth and families throughout the Greater South Shore Area.
