Chewy Vet Care is currently looking for a District HRBP (CVC) with retail, fulfillment and/or distribution experience to support our veterinary practice operations. The District HRBP (CVC) will report to the AD, Regional HRBP, and drive engagement with Team Members, leadership development, and performance management for a MSA of veterinary practices. This person will be responsible for setting high standards and goals for the district to improve engagement, retention, and build a culture that Team Members want to be part of. The District HRBP serves as a consultant to the leadership team on human resource-related issues, acts as a team member champion and change agent, and formulates partnership across the HR function to deliver valuable service to leaders and Team Members that reflect the strategic objectives of the organization.
What you'll do:
- In this role you will provide strategic human resources support to Chewy Vet Care practices within an MSA
- Collaborate with the CVC HRBP team to create and implement HR strategies that support business goals
- Act as a strategic partner to the Chewy Vet Care (CVC) district team, providing HR guidance and input on people and engagement metrics, workforce (labor) planning, leadership planning, site visits, and building strong VOP (Voice of the Practice) routines
- You will engage Practice Managers (Operations) to understand talent needs of the business and define people strategies
- Partner with the Talent Acquisition team to ensure we build a proven pipeline of candidates; supporting the interview process for new practice launches
- Support communications regarding upcoming changes, policy notifications, and site-specific initiatives through direct collaboration with Practice Managers
- Participates in employee relations matters, facilitates open employee communications, and assists in the investigation of employee complaints or concerns
- Actively identifies gaps, proposes and implements changes necessary to cover risks
- Assist in talent review decisions, organizational planning meetings, and support the operations team driving results of established goals or KPI's
- Align with all federal and state regulations and government reporting requirements concerning employment including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA)
- Operate with autonomy and discretion; build a strong business relationship with all levels of the district leadership team
- Be eager and willing to support and adapt to the local shifts in our practices and a significant staffing ramp, while we are launching this new business line
- Must be willing to work a flexible schedule that could include nights, weekends and/or holidays as we serve our pet parents
- Partner with the business to drive consistent, repeatable strategies for new launches; support the launch workback plans for the practice launches within assigned district
- Develop, build and perform CVC HRBP standard work as developed by the AD, HRBP
- Be expected to travel up to 75%
What you'll need:
- Bachelor's degree human resources, business, or related field
- 5+ years of progressive HRBP experience in a fast-paced environment
- Excellent verbal / written communication, observational, and analytical skills
- Proved ability to influence and lead change with leaders across agile organizations, aligning the people strategy with the business goals and growth
- Proven success in delivering high-impact people operations programs around performance management, culture, team member engagement and retention
Preferred Qualifications:
- HR certification is a plus
- HR experience in retail, distribution, fulfillment or manufacturing environment with a demonstrable track record of success
- Proven experience managing and leading HR teams
- Human Resources experience with client groups supporting 250+ hourly Team Members
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
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With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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