At Forte Opening Solutions, we don't just manufacture doors; we create pathways to possibilities. We empower our employees to shape the future of our industry. Join a team where craftsmanship meets cutting-edge technology, and where your ideas can open new doors. Together, we build not just products, but a culture of excellence and collaboration.
This position is responsible for managing and building business relationships through a consultative approach with our distributor customers and their clients in order to achieve sales goals. Ensures that systems and processes are in place to meet the needs of external and internal customers. The position compliments the Sales Team in an effort to sell more doors through high quality customer service.
Responsibilities:
• In this role you will be responsible for entering estimates into our estimating systems, updating existing estimates, and coordinating with our customers to ensure that the appropriate product is being specified and quoted.
• To ensure success in this role, you should display organizational skills and be able to multi-task while working within our systems. Attention to detail is important.
• Estimates/quotes projects.
• Ability to multi-task on different projects that need estimates entered.
• Work independently to achieve daily benchmarks.
• Fills in for Inside Sales Representatives as needed.
• Performs duties as assigned by supervisor.
• A minimum of 2 years of customer service/inside sales experience.
• Excellent communication skills. both in email and phone calls.
• General knowledge with CE, Microsoft Word, and Excel spreadsheets.
• Sales experience strongly preferred.
• Fluent computer skills
• Experience with ERP systems is preferred.
• Ability to work in a fast-paced environment.
• Role may require more than 40 hours per week but is eligible for overtime pay.
Skills Required
- Minimum 2 years of customer service or inside sales experience
- Excellent written and verbal communication (email and phone)
- General knowledge of CE software, Microsoft Word, and Excel spreadsheets
- Fluent computer skills
- Ability to multitask and strong attention to detail
- Sales experience
- Experience with ERP systems
What We Do
Forte Opening Solutions is a designer and manufacturer of built-to-order architectural wood doors and components for commercial and institutional markets. Formerly known as Masonite Architectural, the company leverages over a century of expertise to provide secure and aesthetic entrance solutions for various sectors, including healthcare, education, hospitality, and office applications.
