Distributor Operations Manager

Job Opportunity: Distributor Operations Manager with Associate Refrigeration Inc. in Philadelphia, PA

Are you an exceptional leader with a focus on operational excellence and continuous improvement? Have you held operations leadership, or management roles within the building trade distributor industry? This is a fantastic opportunity to join a growing organization that values your development and offers clear paths for advancement. If you are looking to grow your career and make an impact, we encourage you to apply.

Associate Refrigeration Inc (ARI) is an independent family-owned wholesale supplier to the heating, air conditioning, and refrigeration industry. We pride ourselves on outstanding customer service, technical support, and professionalism to the trade.

We have been in business since 1976 and have 7 branches located in New Jersey and the Philadelphia area. We are seeking a well-qualified, enthusiastic person to help us maintain the highest levels of customer satisfaction and help continue to grow our business.

As an employee of Associate Refrigeration, everyone shall align with the company's core values.

Employer is EOE/M/F/D/V. Please no third-party candidates or phone calls.

As ARI continues to grow, we are seeking a Distributor Operations Manager who not only excels in multi-branch operations, team development, and strategic growth, but who also demonstrates the vision and leadership required for long-term business continuity. High-performing candidates may be considered for C-Suite management roles, in accordance with ARI’s succession planning practices. This pathway is designed to ensure the company’s legacy and future success, and is contingent on demonstrated results, leadership capability, and cultural alignment.

As the Distributor Operations Manager with Associate Refrigeration, you will oversee the operations of all ARI branch locations, while upholding ARI standards of excellence and service, guaranteeing quality performance to our customers.

The ideal candidate is an energetic, hands-on leader who can work with management to drive product growth at the branch level.

Responsibilities:

• Review, update, and implement all branch SOPs to ensure “one look: one feel” for all ARI branch functions and processes, while maximizing branch profits.
• Collaborate with each Branch Manager to make sure each branch has the proper personnel at each location.
• Review potential hires when needed.
• Work with Branch Managers to identify employees’ current and future career paths in ARI. Collaborate with the employees to develop their future paths in our organization.
• Ensure that all branches follow safety, health, and business laws and regulations.
• Oversee and achieve budgeted sales goals for each branch.
• Deliver product training to branches to drive sales growth at the local level.
• Guide Branch Managers in leveraging CRM tools to identify target customer accounts and develop outreach strategies.
• Pinpoint key products for expansion and execute growth initiatives.
• Design and implement incentive programs for customers and branches.
• Coordinate vendor-led training sessions to educate customers and boost sales.
• Research and recommend new product lines to support business growth.
• Evaluate opportunities for opening new branch locations.

Requirements:

• Bachelor’s degree; preferred.
• 3 - 5 years of either direct management experience in HVAC Distribution or operations management experience within the Building Distribution Trade. Must be detailed orientated, organized, attentive and proactive.
• Ability to multi-task, prioritize workload, and thrive in a fast-paced environment.
• Professional and courteous demeanor when interacting with customers and colleagues.

Don’t miss out! Come join a growing company with a competitive salary, incentive programs, and a strong benefit package. Apply online at https://grnh.se/5tofq1ay3us!