Distribution Program Manager

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe Global Enterprise Operations team is seeking a highly motivated and experienced Distribution Program Manager to drive operational excellence within our North American distribution channel.
Job Description

The Distribution Program Manager will report directly to the Director of Channel Strategy and Programs and will play a critical role in optimizing sales programs, ensuring efficient and effective delivery of our products and services to our customers.

Program Management: 

• Develop, implement, and manage distribution programs, aligning strategies with overall channel and sales goals.

• Analyze historical data and industry trends to optimize program effectiveness and predict customer buying patterns.

• Monitor and report on program performance using key performance indicators (KPIs), collaborating with Finance and Data teams to identify areas for improvement.

• Drive continuous improvement initiatives within the distribution channel, leveraging best practices and data-driven insights.

  
  

Sales Operations Support:

• Provide operational support to the field sales team, ensuring clear communication of partner programs and addressing transactional issues.

• Partner with sales to manage relationships with distribution partners, fostering strong collaboration and ensuring alignment with program objectives and standards.

• Identify and implement operational solutions to streamline sales processes and enhance efficiency.

  
  

Relationship Management:

• Develop and maintain strong relationships with key customer stakeholders, understanding their business needs and recommending solutions to deliver value.

• Collaborate effectively with internal teams (Marketing, Legal, Finance, IT) to ensure seamless execution of distribution programs and optimal customer experience.

  
  

Training & Development: 

• Contribute to the development and implementation of training programs for internal teams and distribution partners, enhancing knowledge and skills related to channel programs and operations.

Ideal Candidate Profile:

• Proven experience in channel operations, sales operations, or a similar role within the wholesale distribution industry.

• Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies.

• Excellent communication and interpersonal skills with a focus on building strong relationships with internal and external stakeholders.

• Demonstrated project management skills with the ability to prioritize tasks, manage timelines, and deliver results within budget.

• Knowledge of continuous improvement methodologies and best practices.

Essential Skills and Experience:

• Proven Project Management Expertise: Minimum 5+ years of experience successfully managing complex projects across diverse teams, including marketing, sales, operations, and finance. Demonstrated ability to lead cross-functional initiatives, prioritize tasks, and deliver results on time and within budget. Experience with agile methodologies is a plus.

• Strong Analytical Capabilities: Exceptional data analysis skills, including experience with data mining and other tools for identifying trends, insights, and opportunities. Proven ability to interpret data, develop clear recommendations, and effectively communicate findings to stakeholders.

• Strategic Mindset: Ability to develop and drive integrated growth programs, utilizing data-driven insights to target appropriate customer segments. Strong understanding of market dynamics and the ability to identify growth opportunities.

• Financial Acumen: Knowledge of financial analysis methods and techniques, including budgeting, forecasting, and cost management. Comfortable interpreting financial data and making sound financial decisions.

• Continuous Improvement: Experience with implementing and managing continuous improvement initiatives, leveraging Lean or Six Sigma methodologies to enhance efficiency and effectiveness.

• Problem-Solving and Decision-Making: Ability to analyze complex situations, identify root causes, and implement solutions. Demonstrated ability to make sound, data-driven decisions in a timely manner.

Preferred Qualifications:

• Industry Knowledge: Understanding of the video surveillance & access control market.

• Leadership and Teamwork: Experience leading and motivating teams, fostering a collaborative work environment.

• Travel: Willingness to travel within North America (up to 25-50%).

• Prior Experience: Background in Channel/Sales Operations, Marketing, Finance, or related fields.

Basic Requirements

• Bachelor's degree with 4+ years of Program/Project Management, Channel/Sales Operations, Marketing, Finance, or related fields OR 8+ years of Program/Project management, Channel/Sales Operations, Marketing, Finance, or related fields.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].