About Parser
This position offers you the opportunity to join a fast-growing technology organization that is redefining productivity paradigms in the software engineering industry. Thanks to our flexible, distributed model of global operation and the high caliber of our experts, we have enjoyed triple digit growth over the past five years, creating amazing career opportunities for our people.
If you want to accelerate your career working with like-minded subject matter experts, solving interesting problems and building the products of tomorrow, this opportunity is for you.
Role Overview
The Distinguished Engineer will serve as the principal technical Director for the regional operation, combining hands-on engineering with strategic oversight. This role partners directly with executive leadership, customers, and the global Product and Engineering teams to ensure successful implementation, customization, and scaling of AI agent solutions.
The ideal candidate is both an exceptional engineer and an effective communicator, comfortable writing production-grade code while also guiding customers through high-stakes architecture, security, and integration conversations.
Key Responsibilities
1. Technical Leadership & Architecture
- Lead all technical aspects of the customer lifecycle, from early-stage discovery to solution design and deployment.
- Participate in sales engagements by conducting technical deep dives, delivering demos, and steering architecture and security discussions with enterprise stakeholders.
- Define and uphold engineering standards, development best practices, and integration frameworks for regional and global teams.
2. Hands-On Engineering & Delivery
- Design, build, and maintain backend components, integrations, and API-driven workflows for AI agent deployments.
- Ship high-quality, production-ready code and ensure scalable, secure, and maintainable solutions.
- Drive end-to-end customer integrations—including scoping, development, testing, deployment, and post-production optimization.
3. Team Building & Leadership
- Build, mentor, and manage a high-performing technical team across engineering, integrations, and pre-sales.
- Establish local delivery capabilities and cultivate a strong engineering culture focused on quality, collaboration, and innovation.
- Oversee technical escalations, ensuring timely resolution and customer success.
4. Product Feedback & Localization
- Gather market and customer insights to inform product improvements and regional feature localization.
- Serve as the primary technical liaison between LATAM operations and the global Product & Engineering teams.
- Identify opportunities to optimize the platform for local languages, regulatory environments, and enterprise needs.
5. Customer Advocacy & Regional Enablement
- Act as the local technical point of contact, building trusted relationships with enterprise clients and partners.
- Support adoption initiatives, solution roadmaps, and long-term scaling strategies for AI agent deployments.
- Lead regional technical enablement, ensuring alignment with global product direction and security/compliance standards.
Required Qualifications
- Bachelor’s degree or higher in Computer Science, Engineering, or a related STEM field.
- Excellent verbal and written communication in English; fluency in local language (Spanish) is mandatory.
- Strong hands-on experience with backend development, system integrations, and API-driven architectures.
- Solid programming foundation, with TypeScript experience strongly preferred.
- Background in customer-facing technical roles (e.g., Solutions Engineering, Integration Engineering, Technical Consultant) is a significant plus.
- Familiarity with monitoring, observability, and analytics platforms (e.g., Datadog).
- Demonstrated problem-solving ability, attention to detail, and passion for artificial intelligence.
- Experience with conversational AI, LLM-based systems, or agent frameworks is an advantage.
Soft Skills & Core Competencies
- Executive presence and ability to interface with C-level stakeholders.
- Strong leadership capabilities, with experience building and scaling technical teams.
- Exceptional communication skills—able to translate complex topics for non-technical audiences.
- Adaptability and resilience in fast-paced, early-stage environments.
- Ownership mindset, with a focus on delivery excellence and customer satisfaction.
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Top Skills
What We Do
At Parser we help organisations leverage on digital to advance their business strategy.
For us, creativity, talent, and passion are indispensable to succeed. This is why we are committed to building, nurturing, and empowering a diverse, multi-disciplinary environment, where every team member can grow professionally and achieve their ambitions, while helping our clients deliver amazing digital products.
Thanks to our flexible, distributed model of global operation and the high calibre of our experts, we have enjoyed triple digit growth over the past five years, creating amazing career opportunities for our people across 4 continents.
Our services:
- Digital Strategy & Transformation
We help you understand market trends, relevant technologies, and aligned with your business strategy we create your vision and set the digital direction. This enables you to focus efforts and integrate business and technology across your organisation.
- Digital Portfolio Management
Based on a clear vision and direction, we help you assess your position, execute your digital strategy and manage your portfolio. We do this by integrating a range of diverse business and technical practises, transforming your organisation in the process.
- Product & Service Development
We help you create new experiences by designing user journeys that bridge all of the relevant departments of your organisation. By harnessing our ecosystem of specialised talent, we can provide relevant and focused expertise on demand.
