Role: Dispensing Assistant
Location: Victoria Road, Leeds LS14 2LA
Salary: £ 13.10 per hour plus extensive benefits
Contract type: Permanent
Employment type: Full Time
Working hours: 37.5 hours per week, Monday to Friday: 9:00am – 5;00 pm
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from requests to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
As a Dispenser Assistant, the purpose of this role is to support the safe, accurate, and timely dispensing of prescriptions within a fast‑paced, deadline‑driven environment. The role ensures that all prescriptions received are processed to the required standards, performance targets are met, and workflow is maintained efficiently throughout the day.
Why you’ll love working with us:
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards
· Competitive contributory pension
· Occupational sick pay
· Long-service awards and refer-a-friend bonuses
· Professional registration fees covered (GPhC, NMC, CIPD and more)
· Cycle to Work and Green Car schemes (subject to eligibility)
Family-friendly
· Enhanced maternity and paternity pay
· Flexible hybrid working to help balance work and home life
Health & wellbeing
· Private healthcare insurance at discounted rates (Aviva)
· Employee Assistance Programme and in-house mental health support
· Access to discounted gym memberships via Blue Light Card and benefits schemes
· Regular health and wellbeing initiatives
Career growth
· Strong commitment to CPD, training and professional development
Time off & flexibility
· 25 days’ annual leave, increasing with service
· Buy and sell holiday scheme
Everyday perks & exclusive discounts
· Blue Light Card and employee discount platform
· Exclusive discounts at The Springs, Leeds
· 25% off health & beauty purchases
· 25% off Pharmacy2U Private Online Doctor services
Culture & community
· Regular social events throughout the year
What you’ll be doing?
- Dispensing all prescriptions received each day with accuracy and efficiency
- Supporting the clinical team with day‑to‑day operational tasks
- Following dispensary procedures and meeting internal quality and accuracy targets
- Working effectively in a high‑volume, deadline‑driven environment
- Meeting individual and team performance targets to support business goals
- Taking ownership of prescription labelling and ensuring accuracy at all times
- Collaborating with key teams across the business, including customer service, purchasing, operations and pharmacists
- Contributing to a positive, friendly and supportive working environment
Who are we looking for?
- Confident with numbers and comfortable using IT systems,
- Able to prioritise workload, stay organised and work accurately under pressure
- Strong verbal and written communication skills
- Demonstrates initiative, proactivity and a positive approach to problem‑solving
- Experienced in working within a highly accurate, fast‑paced environment
- Familiar with working to legal, ethical and professional standards
- Holds GCSE (or equivalent) Maths and English at Grade C or above
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
#INDHP
What We Do
Pharmacy2U is the UK's first and largest online pharmacy. We're a market leader in the pharmacy world, helping over 750,000 patients in England manage their NHS repeat prescriptions from request through to delivery. For over 20 years, we have used cutting-edge technology alongside our UK-based pharmacists, dispensing specialists, and customer care advisers to help improve the lives of patients. Our Leeds and Leicester -based dispensing facilities distribute over 1 million medication items to patients across England every month. KPMG’s Customer Excellence report recently revealed Pharmacy2U is the UK’s number one brand for experience and value, based on a survey of over 10,000 UK consumers. This accolade cements our position as the nation’s go-to online pharmacy and keeps us committed to further broadening our healthcare offering. Our goal is to make simple and convenient healthcare accessible to all. As well as our repeat prescriptions service, patients can also access: - A one-stop online healthcare shop featuring over 4,000 products - Confidential online GP consultations for a range of conditions - Enhanced pharmacy services such as the NHS New Medicine Service We're an ambitious company with big plans and we're looking for talented individuals to join our team and help us to continue excelling in our field. Our CEO Kevin Heath says, “come and join a team that truly lives by our company values of putting the patient at the heart of everything we do”. Want to help shape the future of online healthcare in the UK? Discover our latest vacancies today.





