Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job DescriptionAs a Dispense Quality Specialist, you will play a key role in maintaining our Intelligent Dispense systems to ensure the highest standards of beer quality in our pubs, while supporting our teams with expert guidance on hygiene and cellar best practice. You’ll work on scheduled visits, preventative maintenance and hands‑on technical support to keep our pubs pouring perfectly every day.
This role is covering Stoke On Trent (Field Based).
QualificationsAs a Dispense Quality Specialist, you will…
- Complete scheduled hygiene and customer engagement visits, championing outstanding cellar and hygiene standards.
- Carry out preventative maintenance on Greene King Intelligent Dispense systems and related equipment to ensure top-quality beer dispense.
- Diagnose and fix technical issues during visits, feeding insights back to support continuous improvement.
- Calibrate the system to ensure accurate volume reporting, correct dispense temperatures and optimal equipment performance.
- Engage retail teams with training and support to improve knowledge, confidence and consistency.
What you’ll bring…
- Technical skills or experience working with dispense systems, maintenance or similar equipment.
- A passion for delivering great beer quality and maintaining high standards.
- Strong problem-solving skills and the ability to diagnose technical issues effectively.
- Great communication skills with the confidence to coach and support pub teams.
- A proactive, organised approach with good attention to detail.
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Skills Required
- Technical skills or experience working with dispense systems, maintenance or similar equipment.
- Experience calibrating dispense systems to ensure accurate volume reporting and correct temperatures.
- Ability to diagnose and fix technical issues and perform preventative maintenance.
- Knowledge of cellar hygiene standards and best practice for dispense quality.
- Strong communication skills with confidence to coach and support pub teams.
- Proactive, organised approach with good attention to detail.
- Field-based working and ability to cover Stoke On Trent (regional travel).
What We Do
Greene King is the United Kingdom's leading pub retailer and brewer, operating a network of approximately 2,700 pubs, restaurants, and hotels across England, Wales, and Scotland. With over 200 years of heritage, the company focuses on delivering exceptional hospitality experiences and brewing renowned ales at its historic breweries in Bury St Edmunds and Dunbar.
