Dispatcher

Posted 3 Days Ago
Be an Early Applicant
Laval, QC
In-Office
22-22 Hourly
Entry level
Utilities
The Role
As a dispatcher, you will manage vehicle pick-ups, organize driver schedules, confirm details, and collaborate with internal partners to ensure efficient operations.
Summary Generated by Built In
Company Description

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting! 

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.

What we offer:

  • A competitive wage starting at $22.10/hr
  • A full-time, permanent position
  • Vacation, benefits and a RRSP matching program 
  • Annual AIM tuition scholarship program up to $8,500 per eligible dependents 
  • The tools and support needed to be successful in your career and professional development 
  • A dynamic & rewarding work environment that is also a lot of fun!

Job Description

We are currently seeking motivated individuals to join our dispatch team located in Laval, Quebec. As a dispatcher, you are responsible for planning and coordinating vehicle pick-ups at our client locations.

What you're responsible for:

  • Planning and organizing driver schedules
  • Confirming pickup details and vehicle status
  • Checking towing availability and offering customers a timeslot
  • Completing order forms and other transactional documents
  • Answering internal customer calls and relaying detailed and accurate information to drivers
  • Working collaboratively with internal partners including Call Center Agents, Branch Managers, Buyers, and Drivers

Qualifications

To join our team:

  • You are bilingual in French and English (required)
  • You are a strong communicator
  • You have previous work experience in customer service
  • You have basic knowledge of Microsoft Excel, Word and Outlook

Top Skills

Excel
Microsoft Outlook
Microsoft Word
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The Company
Hamilton, Ontario
950 Employees
Year Founded: 1936

What We Do

American Iron & Metal (AIM) is a family-owned, Canada-based company founded in 1936. Since that day, AIM has grown to be recognized as one of the World’s most sophisticated metal recyclers, specializing in the recovery and recycling of scrap metal by-products. With the growth and support of our 4,000+ valued employees, we have evolved into a successful and multifaceted company with a global footprint and over 125 sites worldwide. The primary reason? An effective and thorough development strategy.

Today, AIM’s operations are headed by its founder’s successors: Herbert, Ronald, and Ricky Black, who have vowed to uphold the company’s long-established standards for quality. From its humble Canadian origins, we have grown to become a sophisticated leader in ferrous and non-ferrous metal recycling (AIM Recycling), decommissioning & demolition (Delsan AIM), auto-parts sales & recycling (AIM Kenny U-Pull), manufacturing of solder assemblies (AIM Global Solder Solutions), construction waste recycling (AIM Eco-Centre), and production of customized industrial & mining products (AIM Minesource)

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