Dispatcher

Welcome to a workplace where every individual passionately believes in their mission!
At our company, commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.

Join our team and become a part of a continuously expanding and financially sound multinational conglomerate—Goddard Enterprises Limited (GEL).

At Coreas Building Supplies (CBS), a member of GEL, we are committed to our mission of being successful and responsible while satisfying our customers, employees, partners and shareholders. Our dedicated team share our values of innovation, continuous improvement, and service excellence. We believe in providing our employees with opportunities for growth and development, to help them reach their full potential, in an environment where everyone can thrive.

We are looking for a talented individual who shares our values to join our team as Dispatcher. This position reports to the Profit Centre Manager assisting in the efficient and cost-effective coordination of drivers for the collection and delivery of goods, ensuring that accurate records are maintained for all stock movements. The Dispatcher will adhere to financial and administrative systems and procedures to promote the smooth operation of the department, aiming to exceed customer expectations.

Key Areas of Responsibility:

• Ensure the proper and prompt handling of all customer invoices.
• Receive and deliver stock.                                                                                   
• Ensure the security of stock against pilferage.
• Establish effective communications and working relationships with internal and external customers, monitoring and checking regularly through after sales follow-up to ensure that they are satisfied, and that complaints and inquiries are resolved in a timely manner, with the objective being to generate further sales.  
• Maintain accurate records of deliveries, including routes, times, and any incidents that occur.
• Ensure that all deliveries comply with relevant regulations and company policies, including safety standards.
• Work closely with warehouse staff, drivers, and management to ensure smooth logistics operations.                                                                                                          

Job Requirements:

• Associate Degree in Business Administration, Logistics and Supply Chain Management or a related designation.
• Two (2) years’ experience at a supervisory level in the Building Supplies business or a related field.

Knowledge, Skills & Competencies:

• Excellent interpersonal skills.
• Good verbal and written communications skills, supervisory and leadership skills.
• Ability to work in a fast-paced environment.
• Excellent customer relations skills and ability to adapt to changing priorities.
• Self-motivated and knows when to seek guidance.
• Exceptional organization and time management skills
• Ability to learn new technologies and apply those in the execution of duties
• Ability to work independently and as part of a team.
• Ability to communicate effectively to all customers.
• Execution and results focused, with emphasis on on-time delivery.

Personal Attributes

The requirements listed above are representative of the knowledge, skill and ability required to perform this role. Additionally, the successful candidate should possess the following attributes:

• Team Player
• Detail Oriented
• Trustworthy
• Adaptable
• Problem Solving Ability

Compensation & Benefits

An attractive remuneration and benefits package is being offered commensurate with the candidates’ experience. Our benefits package includes participation in the Group Life, Medical Insurance and Pension Schemes and opportunities for training & development. Through our Employee Share Option Plan (ESOP) you have the opportunity to be a part-owner of GEL (where eligible)—let’s grow together!

Application Process

Please submit your resume by 12th October 2024.

We thank all applicants but advise that only those selected for interview will receive acknowledgement.

Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!