KEY DUTIES AND RESPONSIBILITIES
Prepare the routing and dispatch schedule for drivers and equipment daily to achieve customers on time service requirements
Establish and maintain collaborative relationships with:
Warehouse personnel to ensure streamlined communication and help mitigate port penalties
Internal company drivers to ensure efficiency and engagement
Carriers to ensure effective usage
Use a dynamic routing system to efficiently route product outbound ensuring accurate record keeping
Utilize expert knowledge of the Transportation Management System (TMS)
Oversee and monitor driver performance, providing guidance and recommending corrective actions when necessary to ensure compliance with company standards and safety protocols
Monitor drivers’ hours to ensure appropriate workload to prevent violations
Maintain expert knowledge of both intrastate and interstate DOT regulations and the transport industry (HOS, violations, break periods, weight requirements from state to state, location specific permits and certifications needed)
Understand profit margins in conjunction with meeting customer requirements
Coordinate and communicate changes to delivery and backhaul assignments to accommodate for unforeseen circumstances such as port closures, equipment failures, or last-minute customer requests
Address matters that arise and provide timely, thoughtful recommendations to solve issues to meet customer business needs
Play a supporting role in identifying continuous improvement opportunities for productivity, efficiency, and customer service
Understand, manage and Monitor equipment inventory across multiple yards and support drivers with breakdowns and or repairs of equipment with vendors
MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
Bachelor’s degree in related field or equivalent experience
2 years port dispatching experience
Knowledge of shipping and transportation operations and familiarity with import and export processes
2 years of Transportation Management System (TMS) experience
Proficient computer skills including Microsoft Office Suite
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Being fluent in Spanish is advantageous but not required
Excellent organizational skills and the ability to function in a fast paced, highly visible, and changing environment
Excellent analytical and problem-solving skills, including the ability to deal with ambiguity
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
Top Skills
What We Do
Lineage Logistics is the industry’s leading innovator in temperature-controlled supply chain and logistics. Lineage’s expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s Annual list of The World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.
