Dispatcher PACE - Transport Services - FT - Bordentown

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization.  As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

Minimum Pay:

Position Overview

• Ensures safe and timely transportation of Capital Health PACE program participants and performs dispatching activities to the department.
• Oversees daily transportation operations, scheduling, and communication with the drivers, transportation coordinator, center manager, and scheduler.
• Organizes and schedules daily delivery of home delivered meals, durable medical equipment, supplies, and needs from the pharmacy.
• Assists department leader in organizing the scheduling of regular routes, participant off-site appointments, and trips.
• Distributes in a timely manner to the center the following day work schedules for each driver.
• Reroutes busses and driver assignments to meet the door-to-door transportation needs of the participants.
• Informs the department leader immediately of any delays in the schedule or unusual occurrences.
• Participates in and supports quality improvement initiatives.
• Acts as a backup driver if needed and maintain the transportation software program.
• Performs other duties as assigned.

• Education: High school diploma or GED. Associate's degree preferred. CDL License with passenger endorsement required.
• Experience: One year of dispatching experience. Previous healthcare experience preferred.
• Knowledge and Skills: Excellent customer service skills. Possesses a friendly demeanor.
• Special Training: Excellent computer skills.
• Mental, Behavioral and Emotional Abilities: Works well under pressure. Can perform multiple duties at once.

• Frequent physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
• Occasional physical demands include: Standing , Walking , Reaching forward
• Continuous physical demands include:
• Lifting Floor to Waist 10 lbs. Lifting Waist Level and Above 10 lbs.
• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing
• Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Extreme Temperatures , Radiation , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter

IND123

Offers are contingent upon successful completion of our onboarding process and pre-employment physical.  Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity.  Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare.  Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.