RESPONSIBILITIES
- Uphold Level99's core concept and cultural values in all actions
- Maintain composure and professionalism
- Recognize and actively contribute to the larger team's success
- Proactively maintain employee safety, addressing potential risks to staff and guest well-being
- Maintain a Food Safe environment within our venues through active participation
- Thoroughly clean and sanitize all dishes, smallware, and cookware, ensuring their proper return and organization
- Support the team in preparing for and carrying out all cleaning, maintenance, and organizational duties
- Participate in the correct receiving and storage of food deliveries as requested
- Assist the Back of House team with basic food preparation tasks
- Perform all other duties as requested
POSITION REQUIREMENTS
- High school diploma or equivalent
- Ability to remain composed and effective in a fast-paced and dynamic environment
- Capacity to work efficiently under pressure in a constantly evolving setting
- Demonstrates strong organizational skills and meticulous attention to detail
- Maintains a positive, respectful, and courteous attitude towards all team members
- Leads by example with a positive, joyful, upbeat, and energetic demeanor
- Consistently displays a positive, enthusiastic, and energetic attitude, serving as a role model
OTHER DESIRABLE SKILLS & EXPERIENCE
- Previous experience in high volume f and beverage establishment
- Multilingual
WORKING CONDITIONS
- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays
- Able to work 8 hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Ability to work effectively in hot, humid, and damp conditions
- Must be able to learn and remember critical information regarding potential hazards of cleaning chemicals
- Must be able to learn, retain, and consistently apply proper food safety procedures
What We Do
Level99 is a first-of-its-kind destination for real-world, social, challenge-based entertainment for adults featuring over 50 mental and physical challenges set in immersive, artistic environments. Each challenge is designed to bring a group together in engaging activities that take 2 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. From navigating our iconic Axe Run, to solving puzzles in a Crystal Cavern, to conquering the largest pinball game imaginable, Level99 offers endless ways to play using both body and mind. Level99 tracks each player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar, restaurant, and beer hall, Night Shift Kitchen + Tap, that features scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events. In 2025, we will be adding Victory Brewing in Tysons, VA and Two Roads Kitchen + Tap in West Hartford, CT to our group of restaurants as we team up with local brewers in support of our northeast expansion.
Level99 opened its first location in 2021 in Natick, MA, followed by its second location in Providence, RI in 2024. A young, entrepreneurial company, Level99 has immediate plans to triple in size over the next 18 months. We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people each year. More information on Level99 and our restaurants is available at http://www.level99.com.
