Discord Lead

About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.
Role Overview
We’re looking for a Discord Lead to build, manage, and scale Comfrt’s Discord community into a highly engaged, brand-driven space. This role will own the strategy, structure, and day-to-day experience of our Discord server.
You’ll be responsible for driving engagement, moderating conversations, overseeing moderators' tasks and responsibilities, and creating a community that reflects Comfrt’s identity.
Key Responsibilities
Community Management

• Oversee daily operations of the Discord server
• Moderate conversations to ensure a positive, inclusive environment
• Respond to community questions and feedback in a timely manner

Team Leadership

• Recruit, train, and manage moderators
• Set guidelines, workflows, and escalation processes
• Ensure consistent tone and brand voice across the server

Strategy & Optimization

• Track engagement metrics and community growth
• Continuously improve server structure, channels, and user experience
• Collaborate with marketing, social, and product teams

Qualifications

• Proven experience managing or scaling a Discord community
• Strong understanding of internet culture
• Excellent communication and interpersonal skills
• Experience with community moderation tools and bots
• Must be available to actively manage and monitor the community on weekends

Bonus Qualifications

• Experience in fashion, streetwear, or lifestyle brands
• Familiarity with influencer or ambassador communities
• Basic understanding of social media growth strategies (TikTok, Instagram)

Schedule:

1. Thurs-Mon 
2. Sunday - Thurs

Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.