Discharge Planner (3992)

Appalachian Community Services provides Mental Health, Behavioral Health, Substance Use, and Developmental Disability services to individuals, families, and communities within the seven western counties of North Carolina. We provide a wide range of walk-in, psychiatric, substance abuse, and crisis services to adults and children.

The Discharge Planner is responsible for coordinating the discharge process for clients in the Adult Recovery Unit, which serves individuals aged 18-64 who are experiencing mental health and substance use challenges. Located in Waynesville, NC, this 16-bed program focuses on stabilizing clients and preparing them for continued recovery after discharge. The Discharge Planner ensures that each client has a comprehensive and individualized plan that addresses their ongoing care needs in the community.

• Assessment & Planning: Collaborate with the ARU treatment team to assess each client’s needs and complete individualized discharge assessments that include, but are not limited to mental health, substance use recovery, medical, housing, and social support services.
• Coordination of Care: Work with clients, families, and community agencies to arrange post-discharge care, including scheduling follow-up appointments, coordinating with rehabilitation facilities and outpatient providers, and arranging transportation.
• Client Education & Support: Provide clients and their families with information about available resources and services in the community, such as support groups, outpatient treatment, and housing options.
• Documentation: Maintain accurate and up-to-date discharge planning documentation in the electronic health record system (e.g., Credible) according to unit policies and procedures.
• Collaboration: Work closely with therapists, nurses, CMHAs, and prescribers to ensure discharge plans address all areas of the client’s recovery, including psychiatric and medical needs.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.

• Compensation: $19.10 - $24.53

Placement within the range is based on licensure level, education, and experience.

• Work closely with clients and the treatment team to create personalized discharge plans.
• Coordinate follow-up care, appointments, community services, and transportation.
• Help clients and families connect with resources for continued recovery and support.
• Maintain accurate documentation and collaborate with staff to ensure a smooth transition to community care.

• Assess client needs and develop individualized discharge plans.
• Coordinate follow-up appointments, referrals, and community services.
• Educate clients and families on available recovery resources and support options.
• Complete timely and accurate documentation while collaborating with the treatment team.

• A high school diploma or equivalent;
• Must be 18 years or older.
• One year experience working with populations served preferred 
• Experience and some knowledge and understanding of the needs, problems, and attitudes of persons who experience psychiatric symptoms or challenges with substance abuse. 
• A general knowledge of the Recovery concept, and the ability to assist RNs and appropriate persons to convey this knowledge to clients.

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice:

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.