Discharge Care Management Nurse RN - Remote in Tennessee

Posted Yesterday
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Hiring Remotely in Nashville, TN, USA
In-Office or Remote
60K-107K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Provide telephonic discharge case management for high-risk members: assess needs, prevent readmissions, coordinate post-discharge services and placements, collaborate with providers and facility discharge planners, participate in rounds with Medical Director, document activities per SOPs, identify community resources, and work within a matrix team to ensure continuity of care.
Summary Generated by Built In
Requisition Number: 2368762
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Discharge Care Manager (Central or Eastern Region) at UnitedHealth Group, you will be responsible for implementing day-to-day telephonic case management interventions for identified high risk members. This means you will be tasked with assessing and interpreting member needs and identifying solutions that will help our members live healthier lives. This is an inspiring job at a truly inspired organization.
The Discharge Care Manager (DCM) will coordinate and document the discharge plan in collaboration with other key clinical care team members. The DCM will also follow the member while in the acute inpatient setting.
If you are located in the State of Tennessee, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
  • Evaluation of member discharge needs including delays in care and readmission prevention plan
  • Collaboration with providers and members to coordinate care post discharge
  • Participate in rounds with the Medical Director to discuss cases as needed
  • Identification of internal or community-based program support or resources
  • Coordination with the facility Discharge Planner to ensure post hospital services are arranged prior to the member being discharged
  • Assist with coordination of difficult cases needing placement in an alternate level of care facility
  • Documentation of discharge activities as outlined in standard operating procedures and data entry strategies
  • Participate in team meetings, education discussions and related activities
  • Works collaboratively with team members in a matrix environment to ensure an end-to-end positive experience for members, providers and care teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor of Science in Nursing
  • Current, unrestricted Compact RN license in the State of Tennessee
  • 5+ years of recent experience in the acute inpatient hospital setting
  • 2+ years of experience of discharge planning and/or case management
  • Experience working with multiple health insurance products (Medicaid, Medicare, Commercial) within the insurance industry, including regulatory and compliance requirements
  • Proficient in typing skills and software applications that includes, but is not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook
  • Designated work space and access to install secure high speed internet via cable/DSL in your home
  • Permanent residence in the State of Tennessee

Preferred Qualifications:
  • Case Management Certification
  • InterQual/MCG Guidelines or other nationally recognized practice guidelines
  • Demonstrated ability to assist with focusing activities toward a strategic direction as well as develop tactical plans, drive performance, and achieve targets

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Bachelor of Science in Nursing
  • Current, unrestricted Compact Registered Nurse (RN) license in the State of Tennessee
  • 5+ years recent experience in the acute inpatient hospital setting
  • 2+ years experience in discharge planning and/or case management
  • Experience working with multiple health insurance products (Medicaid, Medicare, Commercial) including regulatory and compliance requirements
  • Proficient typing skills and experience with Microsoft Word, Excel, PowerPoint, and Outlook
  • Designated workspace and access to install secure high-speed internet via cable/DSL at home
  • Permanent residence in the State of Tennessee
  • Must pass a drug test before beginning employment
  • Case Management Certification (preferred)
  • Familiarity with InterQual/MCG Guidelines or other nationally recognized practice guidelines (preferred)
  • Demonstrated ability to develop tactical plans, drive performance, and achieve targets (preferred)

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
  • Parental & Family Support Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
  • Retirement Support Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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