ICF seeks Insurance Risk Specialists to work in our Disaster Management Division with proficiency in FEMA regulations. This Hybrid, full-time position is open to qualified individuals who currently live in Puerto Rico and are fluent in both Spanish and English.
The individual must be proficient in FEMA regulations pertaining to the application of insurance on federal recovery projects and have worked with businesses or governmental agencies impacted by federal disasters.
Further, the individual will be required to review project documentation, insurance policy details, claims settlements and other related documents that may be related to the development of the project and associated costs to determine whether costs are considered insurable.
Bring Your Expertise Where It Matters Most! Join ICF's Disaster Management Division and help communities navigate recovery and build a more resilient future. You'll play a key role in delivering solutions that support recovery efforts and help individuals, businesses, and governments navigate complex challenges. If you're passionate about making a difference, solving problems, and contributing to projects that transform communities, you'll find purpose, growth, and opportunity at ICF every day.
DISCOVER WHY PEOPLE LIKE WORKING AT ICF:
https://careers.icf.com/us/en/blogarticle/why-people-like-working-at-icf
Compensation: While the range below is broader, this position will offer a salary range in the 100k to $120k range, based upon % match to job description, location, etc., as determined by the hiring team.
Key Responsibilities
• Apply FEMA insurance regulations to federally funded disaster recovery projects.
• Ensure accurate documentation and compliance with established procedures, standards and regulations.
• Analyze and resolve project, program, and administrative issues.
• Coordinate with stakeholders to address project concerns and support successful outcomes.
• Keep leadership informed of key issues, risks, and resolutions.
• Collaborate with federal, state, and local agencies, subrecipients, and internal project teams.
• Demonstrate strong professionalism, customer service, and problem-solving skills.
• Manage priorities effectively while meeting established timelines.
• Serve as a subject matter expert in your assigned area of responsibility.
Providing a clear, well-crafted resume that highlights your relevant qualifications can increase your visibility with hiring teams!
Minimum Qualifications:
• 8+ years of professional experience.
• 5+ years of experience as Property Insurance agent, broker, adjuster, or insurance professional, with strong familiarity with FEMA insurance regulation.
• Able and willing to work a flexible scheduled that can accommodate some evening and weekend work as may be required, including multiple time zones for work duties outside of Puerto Rico.
• Must be fully bilingual in English and Spanish, with the ability to communicate effectively both verbally and in writing.
• Must be able and willing to work a hybrid schedule, including remote work from a home office in Puerto Rico and in-person meetings with clients, stakeholders, and project partners as needed.
• Must have a valid U.S. Driver's license and pass a motor vehicle records check.
Preferred Experience: (may set candidates apart)
• Bachelor’s degree.
• Local/State government customer service experience with a wide range of participants and organizations.
Professional Skills: (you will bring with you day one)
• Strong analytical and organizational skills.
• Knowledge and efficient use of smartphone apps, data information systems and computer programs related to work requirements.
• Excellent communication and interpersonal skills to engage with a variety of
stakeholders.
• Strong proficiency in Microsoft Office, including Excel and Word.
• Able to manage multiple cases and deadlines with professionalism and efficiency
• Self-motivated; ability to work independently and manage multiple applications simultaneously.
• Excellent writing, computer and presentation skills, with experience writing technical information clearly and concisely.
• Problem-solving capabilities and ability to learn quickly and apply knowledge to unique circumstances.
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Bot and Third-Party Applications
Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact [email protected] for assistance.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,111.00 - $137,889.00Puerto Rico Remote Office (PR99)Skills Required
- 8+ years of professional experience
- 5+ years as a Property Insurance agent, broker, adjuster, or insurance professional with strong familiarity with FEMA insurance regulation
- Fluent in English and Spanish (fully bilingual), verbal and written
- Able and willing to work a flexible schedule including evenings and weekends as needed
- Able and willing to work a hybrid schedule from a Puerto Rico home office and attend in-person meetings as needed
- Valid U.S. Driver's license and ability to pass a motor vehicle records check
- Knowledge and efficient use of smartphone apps, data information systems and related computer programs
- Strong proficiency in Microsoft Office, including Excel and Word
- Strong analytical and organizational skills; ability to manage multiple cases and deadlines
- Excellent writing, computer, and presentation skills; ability to write technical information clearly
- Bachelor's degree
- Local/state government customer service experience
ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Multiple medical plan choices (UHC PPO/HDHP and Kaiser in some areas) come with employer HSA/HRA funding and wellness incentives, with dental and vision included. Mental-health access is emphasized via Modern Health, offering up to 10 therapy and 10 coaching sessions annually.
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Parental & Family Support — Family-building resources include Maven support on UHC plans, $10,000 lifetime fertility/surrogacy reimbursement, and $5,000 for adoption, milk-shipping, and clinician-led programs. Caregiver and 24/7 resources are also available through the EAP.
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Equity Value & Accessibility — An Employee Stock Purchase Plan with a 5% discount is broadly available and regularly highlighted in postings. This adds a straightforward path for employees to build ownership alongside salary and benefits.
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What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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