About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Role Summary
We are looking for a Disaster Recovery Engineer with strong hands-on experience in data centers, poly-cloud, storage, and backup & recovery technologies. This role is execution-focused and will work closely with architects and operations teams to implement, operate, and support DR solutions across on-premises and multi-cloud environments, with a strong emphasis on Linux-based systems.
Key Responsibilities
- Implement and support Disaster Recovery solutions across on-premises data centers and poly-cloud environments.
- Perform hands-on backup, restore, replication, and recovery operations.
- Execute DR drills, failover, and failback activities and validate RTO/RPO objectives.
- Administer and troubleshoot Linux operating systems in DR and recovery scenarios.
- Work on storage platforms (SAN/NAS/Object) to support replication and recovery requirements.
- Support network and connectivity dependencies required for DR execution.
- Identify, troubleshoot, and resolve issues related to backup jobs, restores, and replication failures.
- Participate in incident response and major outage recovery activities.
- Maintain DR runbooks, SOPs, and operational documentation.
- Collaborate with architecture, cloud, and security teams to ensure DR readiness.
- Provide operational input for DR improvements and optimization.
Required Skills & Expertise
- Strong hands-on experience in Disaster Recovery operations.
- Practical experience across poly-cloud environments and on-premises data centers.
- Deep expertise in backup and recovery technologies and replication mechanisms.
- Solid understanding of storage technologies (SAN, NAS, object storage).
- Good working knowledge of Linux OS administration.
- Exposure to cloud-based DR designs and recovery workflows.
- Ability to work in 24×7 support and high-pressure recovery scenarios when required.
- Preferred Skills
- Experience with DR automation or orchestration tools.
- Exposure to cloud platforms such as AWS / Azure / OCI.
- Relevant certifications in cloud, backup, or Linux (preferred, not mandatory).
- Strong troubleshooting and root-cause analysis skills.
Basic first aid knowledge.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Hands-on experience in Disaster Recovery operations.
- Practical experience across poly-cloud environments and on-premises data centers.
- Expertise in backup and recovery technologies and replication mechanisms.
- Understanding of storage technologies (SAN, NAS, object storage).
- Working knowledge of Linux OS administration.
- Exposure to cloud-based DR designs and recovery workflows.
- Ability to work in 24×7 support and high-pressure recovery scenarios.
- Strong troubleshooting and root-cause analysis skills.
- Experience with DR automation or orchestration tools.
- Exposure to cloud platforms such as AWS, Azure, or OCI.
- Relevant certifications in cloud, backup, or Linux.
- Basic first aid knowledge.
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
