Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Disaster Recovery Analyst
On behalf of our client, Procom Services is Searching for a Disaster Recovery Analyst for a contract opportunity in Dallas, TX. This person could also be based in Raleigh, NC.
Disaster Recovery Analyst Job Details
Responsible for IT DR planning for multi-million dollar data center hosted clients. This includes managing DRM governance, scope, client communications, KPI reporting, management of the DRM program to ensure total customer satisfaction.
- Manages, designs, plans and executes DRM program methodology
- Oversees and manages the day-to-day work of client IT DR planning.
- Creates client IT contingency planning. Effectively communicates impacts, risks and complexities of the program.
- Participates in the pre-contract stage to enable new proposals results in a successful program, balancing strategy capability and client recovery objectives.
- Develops compelling, concise, well-structured and persuasive presentations and delivers them convincingly and articulately.
- Manages the relationship with the customer and key stakeholders,ensuring the contracted customer’s recovery strategy and recovery objectives gets are met.
- Contributes to the overall development of the Disaster Recovery Managment program. Identifies and implements disaster recovery methodologies, best practices and trends.
- Complies with and enforces FAI standard policies and procedures and works across practices to share lessons learned and best practices.
- Involvement in new client Transition and Transformation. To perform as a specialized client point-of-contact for IT DR planning. Build relationships with my client DR partners to meet their needs best practice, repeatable processes.
- Use consultative skills to support both the client and Fujitsu, and identify business opportunities for revenue growth.
- Manages DRM to ensure program aligns with contractual obligations and client’s expectation.
- Accountable for highly complex and detailed client IT DR planning
- Leader and decision maker. Makes informed decisions client IT disaster recovery interdependencies and risks.
- Works under minimal supervision, fully accountable for own work
- Has responsibility for the work of others and the allocation of resources, including those that do not have a direct reporting relationship
- Has broad expertise or unique knowledge. Uses skills to contribute to the development of business objectives and to achieve goals in creative and effective ways.
- Works on significant and unique issues where analysis of situations and/or data requires an evaluation of intangibles.
- Manages client relationship as it pertains to client IT disaster recovery
- Expected to deliver against strategic goals and targets.
- Acts independently to determine methods and procedures on new or special assignments.
Disaster Recovery Analyst Mandatory Skills
- 10 years business continuity / IT disaster recovery experience
- 5+ years project management, process improvement and account management
- CBCP certification / ITIL certification (Foundations 3)
- Strong and effective negotiation, people management, written/ verbal communication and customer and executive facing skills required
- Financial and costing skills for estimating LoE
- Broad knowledge of business continuity / disaster recovery and ISO22301
- Experience in contract review, and analysis
- Must be proficient in the use of Microsoft Office, Visio, SharePoint and related business continuity / disaster recovery tools.
Disaster Recovery Analyst Start Date
ASAP
Disaster Recovery Analyst Assignment Length
4 Months
Additional InformationAll your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
Skills Required
- 10 years business continuity / IT disaster recovery experience
- 5+ years project management, process improvement and account management
- CBCP certification or ITIL Foundation certification
- Strong negotiation, people management, written/verbal communication and executive-facing skills
- Financial and costing skills for estimating Level of Effort (LoE)
- Broad knowledge of business continuity / disaster recovery and ISO22301
- Experience in contract review and analysis
- Proficiency with Microsoft Office, Visio, SharePoint and related BC/DR tools
What We Do
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada, and one of North America's leading staffing and contract workforce services providers. The company specializes in connecting IT talent with opportunity, delivering flexible IT staffing solutions and professional services to help organizations overcome technology gaps and drive transformation.
