Department:
Revenue Management & PricingOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Director Yield Management sets the vision and strategic direction for the Revenue Management Yield Team, driving inventory and yield strategies that optimize over $20B in passenger revenue. They’ll manage the passenger revenue forecast and oversee Analysts responsible for regional performance, ensuring strategies maximize revenue across a significant portion of the network. They’re accountable for decision‑making and execution of inventory and yield actions while providing expert airline industry and Revenue Management system knowledge to align with commercial objectives and enterprise goals. The Director Yield Management partners across Commercial Teams to ensure high‑quality, timely execution that maximizes revenue performance and supports Southwest’s long‑term growth.
Additional Details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
- Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
- Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Invest in leadership and self-growth through participating in continuous learning and development
- Jointly responsible with other Commercial Leaders for achieving revenue goals
- Own decision making and accountability for inventory/yield management strategies to optimize $20B+ of passenger revenue
- Responsible for the set up and management of all seat inventory for the duration of the booking curve
- Responsible for inventory/yield management decisions related to Sales, SWA Vacations, corporate fares, and Federal Government fares with input from the Southwest Business Team
- Provide Legendary Internal Customer Service via communications with Revenue Management and Senior Leadership and other Departments
- Aid in the development, alignment, and execution of the cross-departmental and intra-Revenue Management Department strategies and goals supporting revenue optimization
- Provide thought Leadership on inventory/yield management topics and projects, both within Revenue Management and in coordination with other Departments
- May perform other job duties as directed by Employee’s Leaders
- Knowledge of the theories and concepts of inventory/yield management strategies and operations
- Knowledge of the theories and concepts of Revenue Management
- Knowledge of airline inventory/yield management strategy, systems, and tools
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Ability to clearly communicate impact of industry pricing and capacity strategies
- Ability to communicate and interact effectively and professionally with all levels of Internal Customers
- Ability to decipher passenger behavior and determine the best response when necessary
- Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
- Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem
- Required: High School Diploma or GED
- Demonstrated experience in directly or indirectly leading team(s)
- Advanced level Business Acumen in functional area
- Seasoned and specialized knowledge in:
- Revenue Management or Airline Pricing
- Airline industry
- Airline inventory/yield management strategy, systems, and tools
- Preferred: Degree in an analytical field like Business, Finance, or Engineering
- Preferred: Minimum 3 years of Leadership Experience
- N/A
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Ability to work extended hours as needed which may include weekends
Pay & Benefits:
Competitive market salary from $185,750 per year to $206,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Skills Required
- High School Diploma or GED
- Demonstrated experience leading teams (directly or indirectly)
- Advanced level business acumen in revenue management/functional area
- Seasoned knowledge in Revenue Management or Airline Pricing
- Seasoned knowledge of the airline industry
- Seasoned knowledge of airline inventory/yield management strategy, systems, and tools
- Ability to use a computer and office productivity tools with sufficient speed and accuracy
- U.S. citizenship or current authorization to work in the U.S.; no sponsorship available
- Must be at least 18 years of age
- Ability to work extended hours including weekends as needed
- Degree in an analytical field (Business, Finance, Engineering)
- Minimum 3 years of leadership experience
Southwest Airlines Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Southwest Airlines and has not been reviewed or approved by Southwest Airlines.
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Pay Growth & Progression — Pay progression is described as materially improving after major 2024 union agreements, especially for pilots and flight attendants. Compensation satisfaction is framed as stronger over time as step scales and seniority accumulate.
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Retirement Support — Retirement support stands out through a dollar-for-dollar 401(k) match and the presence of profit-sharing contributions that can add to retirement savings. Stock purchase access is also positioned as an additional ownership-oriented component of total rewards.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle value is elevated by extensive space-available travel privileges and broad travel-related discounts that can materially offset personal travel costs. Recognition mechanisms like points-based rewards are also positioned as an added lifestyle-oriented perk.
Southwest Airlines Insights
What We Do
At Southwest Airlines we connect People to what’s important in their lives—that also means connecting our Employees to what’s important in their lives! Our Employees value the opportunity to work hard, be creative, and have fun on the job. Southwest Airlines recognizes, respects, and values differences. By fostering a culture that embraces and utilizes our diversity, we create competitive advantages in teamwork and innovation that contribute to our overall success.
