Director XB, Sales Enablement, Performance and Reporting

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeatVisa.

The Global Cross Border team is responsible for defining the Cross Border business strategy across travel and eCommerce and managing its execution across our five regions, working closely with market teams and cross-functional partners around the world.

The Cross Border business is a key pillar of Visa’s strategy and one of the largest growth opportunities. Equally, it faces many complex and interesting challenges, touching all areas of Visa’s business, including products, pricing, legal, regulatory, marketing, client engagement, and partnership development.

We are looking for a dynamic and results-driven leader to take on the role of Director, Cross Border Sales Enablement, Planning and Performance. This position is crucial in supporting the expansion and comprehension of our cross-border business across the 200 countries where Visa operates. The ideal candidate will implement innovative strategies to enhance our ability to secure cross-border deals and optimize existing cross-border clients, helping drive cross-border volume and market share growth.

This role involves leveraging established sales disciplines, processes, and tools, combined with market insights, customer research, and competitive intelligence. The Director will execute strategies across our clusters and regions to position Visa as the go-to partner for Cross Border solutions in the eyes of our clients, their customers, and our partners. Extensive interaction with market and market support center teams is essential to ensure alignment with the company’s overall goals, driving immediate commercial impact and fostering long-term sustainable growth.

Key Responsibilities

• Cross Border Rich Deals: Help define, measure and enhance our ability to win, grow and retain cross border rich deals across our 200 countries. This includes responsibility for specific deals (representing Global Cross Border) and ongoing collaboration with cross-functional partners.
• Sales Uplift and Enablement: Develop and implement programs to upskill sales teams and improve Visa’s cross-border positioning. Optimize cross-border portfolios in collaboration with VCA, Product, and Marketing Services. partner with Deal teams, GIG, and sales excellence to enhance processes, tools, and playbooks.
• XB Drivers, Data Metrics and Performance Measurement: Develop a comprehensive understanding of the factors influencing cross-border performance. coordinate and help prioritize cross-border requests to the Global Cross-Border Data Science team. Collaborate with this team to support awareness and utilization of XB data tools and insights, including commercial models for data tools.
• Business Performance Operations: Collaborate with the Cross-Border Commercialization and Corridor team to advance business goals, manage internal reporting and business cases, and own processes for AOP, QBRs, XBLT agenda items, regional updates, and team culture. Support research to inform insights and improve offerings.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 8+ years of experience in payments, eCommerce, travel, or related fields with demonstrated success in strategy, product development, or business development roles.
• Exceptional analytical skills with the ability to structure analyses and interpret complex data and market trends.
• Excellent communication and interpersonal skills to effectively collaborate with global teams and stakeholders.
• Experience managing cross-functional projects and collaborating with diverse stakeholder groups.
• Knowledge of cross-border payments, eCommerce, or vertical-specific trends is a plus.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178,400.00 to 258,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.