Position Summary
The Wausau Window & Wall Systems Brand Director is responsible for the overall performance and growth of the brand, ensuring delivery of revenue, profitability, and customer satisfaction objectives. Partnering closely with the Vice President and executive team, this role drives a full-service, customer-centric business focused on delivering exceptional outcomes across the entire customer journey, from project award through execution, project completion, and long-term customer retention.
The Brand Director serves as the primary business leader responsible for aligning commercial and order and project execution functions to support profitable growth and operational excellence. This role requires extensive experience with large, complex façade projects and a deep understanding of architectural aluminum systems, project delivery processes, stakeholder management, risk mitigation, and customer experience.
The Brand Director provides direct leadership for Estimating, Client Services, Project Management, Drafting, and Order Management while collaborating closely with Sales, Engineering, Operations, Supply Chain, Finance, and Manufacturing to ensure successful project execution and customer outcomes.
This role was created to lead the transformation of the Wausau Window & Wall business from a functionally managed organization to an integrated, customer-centric business with end-to-end accountability for customer experience, operational performance, and profitable growth.
Key Responsibilities
Business Leadership & Growth
- Responsibility for P&L and the delivery of brand-level revenue, profitability, and growth targets.
- Partner with the Vice President and executive leadership to develop and execute strategic plans that strengthen market position and drive profitable growth.
- Align commercial and operational strategies to support customer success, growth with existing customers, and acquisition of new customers.
- Establish and drive performance metrics related to customer satisfaction, project execution, operational efficiency, revenue, and profitability.
- Identify and implement opportunities that improve business performance, customer value, and market position.
Customer & Standard Order/Project Delivery Leadership
- Lead a customer-centric organization focused on delivering exceptional experiences from project award through project completion and post-project support.
- Provide direct leadership for Estimating, Client Services, Project Management, Drafting, and Order Management.
- Ensure successful execution of large, complex façade projects through effective project planning, risk management, resource allocation, customer communication, and cross-functional coordination.
- Align commercial, operational, engineering, manufacturing, and supply chain functions to achieve business and customer objectives.
- Serve as the senior executive contact for strategic customers and critical project escalations.
Talent & Organizational Leadership
- Develop high-performing teams and future leaders through talent assessment, coaching, accountability, succession planning, and continuous improvement initiatives.
- Assess organizational capabilities and talent needs to ensure the business has the leadership, technical expertise, and execution capacity required to achieve strategic and operational objectives.
- Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
Transformation Leadership
- Lead organizational transformation and cross-functional business improvement initiatives that enhance scalability, customer experience, operational effectiveness, and financial performance.
- Build alignment across functions that have historically operated independently and establish an integrated operating model with clear ownership and accountability throughout the customer journey.
- Simplify processes, reduce internal handoffs, and remove organizational barriers that inhibit customer outcomes and business performance.
- Create clarity, alignment, and engagement while leading the organization through change.
Position Goals
- Support delivery of annual revenue, profitability, and growth objectives for Wausau Window & Wall.
- Improve customer satisfaction and retention throughout the project lifecycle.
- Strengthen coordination and execution across estimating, drafting, project management, order management, and client services functions.
- Grow market share within targeted architectural and commercial construction segments.
- Establish Wausau Window & Wall as the industry's preferred partner for complex façade and fenestration solutions.
- Build a culture of accountability, collaboration, and continuous improvement.
- Successfully transform the organization into an integrated, scalable, customer-centric business with end-to-end ownership of the customer experience.
- Support Architectural Metals in building a service-driven organization capable of sustainable long-term growth.
Skills
- Ability to prioritize multiple activities and meet established milestones and deadlines.
- Strong strategic and business leadership capabilities.
- Deep understanding of project delivery from order intake through project completion.
- Strong financial acumen with experience managing revenue, profitability, and business performance.
- Ability to build relationships and influence across customers, teams, and executive leadership.
- Proven ability to align teams and drive accountability across multiple functions.
- Excellent listening and interpersonal skills.
- Excellent Verbal and written communication skills.
- Strong mechanical orientation.
- Excellent organizational skills.
Experience
- 10+ years leading complex commercial construction, architectural systems, façade, glazing, or related manufacturing projects or businesses.
- Experience leading multifunctional organizations.
- Experience with P&L ownership.
- Experience leading organizational change.
- Experience managing customer-facing operations.
- Knowledge and experience working in finishing and extrusion markets or related experience
Work Environment/Travel Requirements
- Travel will be required 20%-30% to different Architectural Metals facilities and customer locations
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Skills Required
- 10+ years leading complex commercial construction, architectural systems, façade, glazing, or related manufacturing projects or businesses
- Experience leading multifunctional organizations
- Experience with P&L ownership
- Experience leading organizational change
- Experience managing customer-facing operations
- Knowledge and experience working in finishing and extrusion markets or related experience
- Strong strategic and business leadership capabilities
- Strong financial acumen and business performance management experience
- Experience with project delivery from order intake through project completion
- Ability to align teams and drive accountability across multiple functions
- Strong relationship-building, communication, organizational, and interpersonal skills
- Strong mechanical orientation
Apogee Enterprises Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apogee Enterprises and has not been reviewed or approved by Apogee Enterprises.
-
Equity Value & Accessibility — Ownership via an Employee Stock Purchase Plan with a company match is positioned as a core element of total rewards, enhancing long‑term value beyond base pay. Plan updates and corporate materials emphasize this equity component as a meaningful part of compensation.
-
Retirement Support — A 401(k) with employer contribution and match is consistently highlighted, signaling solid support for long‑term savings. Job materials and corporate content frame retirement plans as a key pillar of the package.
-
Wellbeing & Lifestyle Benefits — Wellness and mental‑health resources include screenings, flu shots for employees and dependents, and an EAP with multiple counseling visits plus an online CBT tool. These offerings indicate tangible investment in wellbeing beyond core medical coverage.
Apogee Enterprises Insights
What We Do
By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.
