Director, Visa Consulting & Analytics

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa Consulting and Analytics (VCA) drives tangible and impactful results for clients. Drawing on our expertise in strategy consulting, data analytics, marketing and economics, VCA solves the most strategic problems for our clients.

VCA’s North America Digital Partners + Fintech team sits at the intersection of strategy, technology and innovation, partnering with some of the most dynamic fintech and technology companies to solve their most critical business challenges. We deliver high‑impact, data-driven insights that drive growth, improve profitability, as well as unlock new value across strategic expansion, customer experience, digital payments and risk management. What makes this team especially compelling is the client base. Tech and fintech companies are consistently early adopters of emerging technologies like AI, crypto and next‑gen digital platforms. This gives the team a front‑row seat to cutting‑edge problems at the forefront of the industry – shaping what’s next in commerce and financial technology.

VCA is looking for a seasoned leader to join the Digital Partners + Fintech team. This Director will serve as a senior leader within VCA’s Digital Partners + Fintech team, responsible for driving consulting revenue, leading multi-disciplinary teams and delivering high-impact engagements for some of Visa’s most strategic technology and fintech clients. This role combines commercial ownership (selling and account expansion), engagement leadership (end-to-end delivery), and people leadership, while shaping Visa’s position as a trusted strategic partner to the digital ecosystem.

Engagements may include payments and digital commerce strategy, competitive and performance benchmarking, card and wallet value proposition development, customer life cycle analytics (acquisition, engagement, retention), personalization, customer segmentation, loyalty optimization, propensity modeling and geospatial insights to name a few.

Specific responsibilities include:

Client Leadership & Commercial Growth:

• Serve as a senior advisor to client executives, leading strategic planning discussions and identifying opportunities to expand Visa’s consulting footprint.
• Build and manage a robust pipeline of consulting and analytics engagements in partnership with Visa account teams.
• Lead proposal development, scoping, pricing, and pitching of complex consulting engagements.

Engagement Ownership & Delivery Excellence:

• Own consulting engagements end to end, from project structuring through delivery (e.g., scoping, team and work management, client presentation development and delivery).
• Lead teams to solve complex strategic problems, synthesize insights, and deliver clear, executive-ready recommendations.
• Oversee project structures, timelines, and quality across multi-workstream, multi-stakeholder engagements.

People & Team Leadership:

• Lead, coach, and develop a team of high-performing Managers and Analysts, fostering a culture of accountability, inclusion and continuous learning.
• Provide career guidance, performance feedback, and mentorship to build a strong leadership bench within VCA.

Analytics & Cross-Functional Collaboration:

• Develop scalable, data-driven frameworks that drive client growth, customer engagement, and strategic decision-making.
• Apply deep expertise in payments, fintech business models, and competitive dynamics, leveraging Visa and client data assets.
• Partner closely with peers across data science, crytpo, marketing, product, risk and others to deliver multi-disciplinary projects.

Operational Excellence:

• Manage internal systems and processes related to pricing approvals, data privacy, legal, funding reviews and revenue recognition.
• Use data and metrics to identify risks, track performance, and continuously improve engagement outcomes.

This role is ideal for a self-motivated, highly accountable leader who thrives in fast-paced, client-facing environments. The successful candidate will build enduring relationships with senior clients and internal stakeholders, demonstrate strong ownership mindset, and lead teams with clarity and purpose.

This is a people leader role, reporting to a Senior Director within VCA.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 5+ years of experience across payments-related domains, such as fintechs, processors, acquirers, or payment schemes
• Consulting experience within a consulting firm or an in-house strategy function at a payments, fintech, or financial services organization
• Proven experience owning consulting revenue targets and expanding client relationships
• Strong consulting and engagement management skills, including proposal development, pitching, selling, and leading complex client engagements
• Demonstrated success leading large, multi-workstream, cross-functional initiatives
• Deep fintech and payments expertise, with the ability to analyze multiple data sources, synthesize insights quickly, and apply learnings across business functions
• Executive presence and advanced communication skills, including storytelling, presentations, and written and verbal communication, proficiency in PowerPoint, data visualization, and pyramid-principle storytelling
• Strong analytical rigor, with the ability to connect disparate data streams into clear insights, narratives, storyboards, templates, and visuals to support decision-making
• Highly self-motivated problem solver, able to make sound decisions in complex environments and manage multiple priorities simultaneously
• Technology- and AI-forward mindset, curious and current on digital trends and practical applications

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 163,500 to 276,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.