At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:
Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.
WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.
Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
Job title: Director, VIP Ticketing & Experiences
Your role:
The Director, VIP Ticketing & Experiences will be responsible for developing, selling, and executing VIP ticketing programs across a roster of artists. This role owns the full lifecycle of VIP experiences, from concepting and pricing to execution and settlement, ensuring each program is both commercially successful and aligned with the artist’s vision.
This is a highly cross-functional role that works closely with artists, managers, agents, and internal teams to build premium fan experiences that drive revenue and deepen fan engagement.
Here you'll get to:
- Concept and develop VIP ticketing packages tailored to each artist and tour
- Own the P&L for VIP programs, including pricing strategy, forecasting
- Lead artist and management conversations to pitch, refine, and approve VIP offerings
- Design fan experiences that are operationally feasible and aligned with artist expectations
- Oversee execution planning, ensuring all VIP elements are clearly defined and delivered
- Provide ongoing ticketing updates, performance tracking, and sales reporting
- Manage financial settlements for shows in coordination with finance and tour teams
- Partner closely with tour logistics to ensure seamless on-site execution
- Coordinate across internal teams including production, creative, and operations to bring programs to life
About you:
- You are both strategic and detail-oriented, able to move from big-picture concepting to on-the-ground execution
- You are comfortable owning financial outcomes and making decisions that impact profitability
- You are confident working directly with artists, managers, and agents
- You understand the pace and complexity of live touring environments
- You are highly organized and able to manage multiple tours and timelines simultaneously
- You have experience in VIP ticketing and experiences
We’d love it if you also had:
- 7+ years of experience in VIP ticketing, touring, live events, or experiential programs
- Strong understanding of ticketing platforms and tour operations
- Experience building and managing P&Ls
- Familiarity with settlement processes for live events
- Existing relationships with artist teams, managers, or agencies
As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together, we are Warner Music Group: Independent Minds. Major Sound.
Love this job and want to apply?
Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for WMG. We love it here, and think you will, too.
Warner Music Group is an Equal Opportunity Employer.
Links to relevant documents:
2026 Benefits At A Glance final.pdf
EVerify Participation Poster.pdf
Right To Work .pdf
Skills Required
- Experience in VIP ticketing and experiences
- Comfortable owning financial outcomes and making profitability decisions
- Experience working directly with artists, managers, and agents
- Understanding of live touring environments and tour operations
- Highly organized and able to manage multiple tours and timelines simultaneously
- Must be able to work a minimum of four days per week in the office
- 7+ years of experience in VIP ticketing, touring, live events, or experiential programs
- Strong understanding of ticketing platforms
- Experience building and managing P&Ls
- Familiarity with settlement processes for live events
- Existing relationships with artist teams, managers, or agencies
Warner Music Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Warner Music Group and has not been reviewed or approved by Warner Music Group.
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Leave & Time Off Breadth — Policies introduce flexible time off, expanded bereavement, paid holidays and sick leave, and remote-work allowances such as the option to work from anywhere for part of the year. Some divisions also observe seasonal early closures and office shutdowns around year-end.
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Parental & Family Support — Offerings include enhanced parental leave for non-primary caregivers and a dedicated family caregiver leave with full pay. Region-specific additions such as babysitting support and extended parental leave further broaden coverage.
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Healthcare Strength — Coverage spans medical, dental, vision, life, and disability insurance, with added mental health and fertility support in certain locations. Wellness programs and primary-care partnerships are available in select markets.
Warner Music Group Insights
What We Do
With a legacy extending back over 200 years, Warner Music Group (WMG) today brings together artists, songwriters, and entrepreneurs that are moving entertainment culture across the globe. Operating in more than 70 countries through a network of affiliates and licensees, WMG's Recorded Music division includes renowned labels such as 300 Entertainment, Asylum, Atlantic, Big Beat, Canvasback, Elektra, Erato, First Night, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin', Warner Records, Warner Classics, and Warner Music Nashville. WMG's music publishing arm, Warner Chappell Music, has a catalog of over one million copyrights spanning every musical genre, from the standards of the Great American Songbook to the biggest hits of the 21st century. Warner Music Group is also home to ADA, the independent artist and label services company – as well as next gen artist services division WMX, which includes consumer brands such as Songkick, the live music app; EMP, the merchandise e-tailer; UPROXX, the youth culture destination; and HipHopDX, the hip-hop music news site. In addition, WMG counts storytelling powerhouse Warner Music Entertainment and social media content creator IMGN among its many brands.
