Director, Video Sales - Amazon

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

Essential Duties and Responsibilities

• Provide cross-functional strategic leadership to optimize the performance and profitability of Amazon.com’s account portfolio, ensuring alignment with corporate objectives and customer success metrics

• Develop and execute comprehensive account growth strategies that identify, prioritize, and capitalize on new business opportunities across regional, national, and international markets

• Champion customer-centric initiatives, proactively discovering evolving client needs and driving innovative solutions to enhance satisfaction and retention

• Lead the retail Video sales strategy in collaboration with the Regional Sales Director and the broader Retail Sales Leadership Team, establishing performance targets and monitoring execution

• Direct the development of annual and quarterly business plans for the Video Services portfolio, integrating market analysis, competitive intelligence, and emerging technology trends

• Drive cross-functional collaboration across sales, marketing, product management, and customer experience teams to ensure cohesive strategy execution and market impact

• Partner with Residential Services leadership to align objectives, share insights, and deliver integrated strategies that strengthen overall Video Services business performance

• Monitor and analyze key performance indicators (KPIs), forecast growth opportunities, and identify risk areas, presenting insights to executive leadership

• Mantain strong industry relationships and influencing market positioning through data-driven insights and strategic partnerships

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

• Protect Chamberlain Group’s reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members

• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies

• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

• Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values

Minimum Qualifications

• Bachelor's Degree

• 8+ years in business-to-business retail sales management

• 5+ years in ecommerce sales or marketing

• 3+ years people management experience

• Deep understanding of e-commerce, digital media, and retail video sales ecosystems

• Strong capability to interpret data-driven insights, assess P&L performance, and make informed decisions that drive profitability and operational excellence

The pay range for this position is $159,500.00 - $257,000.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.