Director of Variable Operations Support

Reposted Yesterday
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Raleigh, NC
In-Office
Senior level
Automotive • Manufacturing
The Role
The Director of Variable Operations Support will manage pre-owned pricing, inventory analytics, and support dealership operations for efficiency and profitability improvements.
Summary Generated by Built In

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the position of Director- Variable Operations

Primary Tasks:

  • Provide guidance, analytics and accountability for: Pre-Owned Pricing, Pre-Owned Acquisition, Trade-In Appraisal Optimization, Reconditioning Optimization, New Car Inventory Analytics and Service Loaner Optimization.
  • Drive opportunities to grow both our New & Pre-Owned Retail business and improve profitability.
  • Provide guidance and collaboration to RVPs, Regional Aftersales Directors and store leadership to ensure operation efficiency including store specific improvement, strategic implementation and best practice sharing.
  • Actively support all of Holman’s standardized policies and processes throughout the operations.  
  • Actively assist in the development and/or mentorship of Dealership Operations’ Managers, Team Leads and Supervisors.
  • Support the Inventory Management Team by providing ongoing In-Store training, support of the store operational teams with efficiency opportunities and observational insights to ensure maximum returns on our investments. 
  • Conduct in-store observation audits to ensure compliance of the Holman Pre-Owned Playbook and provide recommendations and strategies to obtain best practice level performance.
  • Prepare and organize internal/external reviews, including presentations when required to the Dealership Operations and Executive Leadership Teams.
  • Conduct any Ad Hoc special projects per Vice-President of Inventory Optimization request
  • Monitor KPIs and identify opportunities to improve, and identify areas of concern
  • Compile and organize monthly reporting packages for Leadership Team presentations
  • Field and address inquiries and questions on various KPIs, metrics, and procedures from the Dealership Operations Teams.
  • Ad-hoc analysis and reporting to support the business.
  • Perform all other duties and special projects as assigned.

Education and/or Training:

  • Bachelor’s degree or equivalent work experience is required.
  • Proficient in various desktop tools including MS Office programs (i.e. Outlook, Excel, Word, PowerPoint, Visio, Sharepoint)

Relevant Work Experience:

  • 5+ years’ experience at leadership level with multiple levels of reporting relationships strongly preferred.
  • 5+ years of dealership experience in various aspects of both the variable and fixed operations (which may include sales advisor, F & I consultant, New Sales manager, Pre-Owned Sales manager or similar related work experience.

#LI-BW1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Top Skills

Excel
MS Office
PowerPoint
Sharepoint
Visio
Word
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The Company
Mount Laurel,, NJ
4,434 Employees

What We Do

Holman offers a unique set of complementary services that address your changing needs. From fleet management, upfitting, vehicle accessories, vehicle sales, insurance, investing in the future of mobility, or all the above, we listen, we think, and we create solutions just for you

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