Director, Value Consulting & Digital Transformation

Job Description:

We welcome remote candidates based in the continental United States. Travel up to 25% may be required based on client needs.

Merkle is seeking a Director, Value Consulting to help clients quantify the business impact of strategic technology, customer experience, AI, and digital transformation investments. You'll build the financial and measurement frameworks that turn ambiguous initiatives into clear, defensible numbers, then translate those numbers into recommendations executives can act on. This role blends financial modeling with broader value-realization work: measuring whether change is actually landing, and putting a number on what happens when it doesn't.

You will lead the development of compelling business cases and comprehensive financial models including P&L projections, ROI analysis, and budget forecasting that are critical to client success.

You will join a group of problem-solvers who draw inspiration from everywhere and build solutions that make clients say "wow" including FP&A practitioners, data analysts, consultants, and business analysts. Together, you will articulate and measure the value of dentsu and Merkle solutions, driving higher close rates and revenue through credible business valuation approaches. You'll begin as a detective, uncovering the hidden value in client challenges. You'll evolve into an architect, designing frameworks that turn ambiguity into advantage. You'll become a translator, helping executives see the future through the lens of data.

You Will:

• Build measurement frameworks that connect program adoption to customer, employee, and business outcomes
• Quantify the financial impact of delayed or unresolved initiatives, not just the upside of new investments
• Partner with our consulting teams to lead individual deliverables related to Business Value projection and transformation engagements, often coordinating with concurrent Merkle data, technology, or digital experience implementation teams
• Plan and facilitate client discovery through client interviews, document review, surveys/questionnaires, or marketing data analysis
• Manage daily consulting delivery efforts, including client meetings, discussions, workshops, deliverable reviews, or readouts
• Support governance and steering committee reporting with clear financial narrative and value tracking over time
• Plan and manage business prioritization workshops applying a combination of quantitative and qualitative methodologies to select top recommendations
• Develop customer value assessments, business cases, ROI analyses, and value realization frameworks that quantify business impact and support executive decision-making
• Build comprehensive financial models from scratch in Excel to quantify business impact, project ROI, and demonstrate the value proposition of proposed solutions to clients
• Use market and competitive research to uncover trends, benchmarks, and best practices to inform recommendations
• Facilitate work sessions and interviews with our teams and partners to assess gaps, gather requirements, and validate recommendations
• Develop and deliver executive-level presentations, summarize findings into common themes, and translate insights into compelling business value narratives that inform client recommendations. Present recommendations, financial analyses, business cases, and value assessments to senior client stakeholders and executive audiences.
• Identify main data points and measurements to show the impact of our approach and strategy on our client's business
• Support business development activities including identification, proposal development, and other pursuit activities
• Collaborate and build relationships with our teams (account management, creative, analytics, operations) and partner agencies to determine feasibility and understanding of strategic plans

You Have:

• A Bachelor's degree (this is required, but all majors will be considered. Preference for degrees in Business Administration, Finance, Marketing, Data Analytics, or related fields)
• 7+ years of experience in FP&A (Financial Planning & Analysis), corporate finance, strategy/consulting, business transformation, or digital transformation
• 5+ years of experience creating financial models, analyzing data, and working with large datasets in Excel or similar tools
• Experience developing business cases, ROI models, value assessments, or investment analyses supporting enterprise technology or transformation initiatives
• Experience translating insights into relevant recommendations and presentations. Demonstrated experience presenting analyses, recommendations, and business cases to senior client stakeholders and executive audiences. Proficiency in PowerPoint required.
• Comfortability and experience working within a matrixed organization in roles with a wide degree of latitude
• Comfortable operating in ambiguity where defining what to measure is part of the job, not a blocker to it

Additional Qualifications (Nice to Have):

• Curiosity and a broad mindset that draws inspiration from unexpected places including literature, nature, and human psychology
• Experience interpreting analytical and financial results to craft strategic recommendations
• Ability to present complex concepts in clear and persuasive formats for executive audiences
• Experience in value engineering, value advisory, business value architecture, or value realization functions
• Experience assessing and communicating the business impact of AI-enabled business transformation initiatives
• Experience working in a creative, collaborative environment and navigating evolving business needs
• Demonstrated ability to lead through ambiguity with a constructive and solutions-oriented approach
• A growth mindset that embraces learning, asks thoughtful questions, and seeks opportunities to innovate

The annual salary range for this position is $113,000-$160,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

#LI-LE1 #LI-MERKLE #LI-REMOTE

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