Director, UX/UI

Reposted Yesterday
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Westlake, TX, USA
In-Office
Expert/Leader
Information Technology
The Role
Lead end-to-end UX transformation for enterprise SaaS by embedding AI/ML-driven features, design systems, and data-informed decisioning. Partner with Product, Engineering, and Data teams to scale UX, build a global design organization, establish governance, and measure UX KPIs to drive adoption, efficiency, and customer satisfaction.
Summary Generated by Built In

Director, UI/UX Design — AI & Digital Transformation

Location: Westlake, TX

 

Role Summary

The Director of UI/UX Design is a strategic design leader responsible for driving end-to-end experience transformation across Solera’s digital products. This role leads the evolution of user experience by embedding AI-driven design, automation, and data-informed decisioning into product development.

You will partner cross-functionally with Product, Engineering, and Data teams to deliver intuitive, scalable, and intelligent user experiences that improve customer outcomes and accelerate platform modernization.

Key Responsibilities

AI-Driven Experience Transformation

  • Define and execute a UX vision aligned to AI-enabled product strategy (GenAI, ML-driven personalization, automation)
  • Identify and deliver high-impact transformation initiatives that simplify workflows and enhance decision-making
  • Embed responsible AI principles (transparency, bias mitigation, usability) into all experiences

Product & Platform Design Leadership

  • Lead UX design for enterprise-scale SaaS platforms, ensuring consistency across complex product ecosystems
  • Translate business and technical requirements into intuitive, user-centered experiences
  • Drive design for data-rich and AI-powered interfaces (insights dashboards, recommendations, automation flows)
  • Cross-Functional Execution
  • Partner with Product, Engineering, Data Science, and GTM leaders to align on roadmap and priorities
  • Influence product strategy and architecture decisions through design leadership
  • Ensure seamless integration of UX into Agile and continuous delivery models

Team Leadership & Capability Building

  • Build and lead a high-performing global UX team (product designers, UX researchers, design ops)
  • Establish design standards, systems, and governance to scale consistency and efficiency
  • Coach teams on AI-first design thinking and experimentation

Data-Driven Optimization

  • Define and track UX KPIs (adoption, engagement, task success, efficiency)
  • Leverage analytics, user research, and experimentation to continuously improve experiences
  • Drive experience measurement tied to business outcomes (conversion, retention, productivity)

Qualifications

  • 10+ years in UX/UI design, with 5+ years in leadership roles
  • Proven experience leading digital transformation initiatives in SaaS or platform environments
  • Strong exposure to AI/ML-enabled products or data-driven design
  • Experience scaling UX across global, multi-product ecosystems
  • Deep expertise in design systems, interaction design, and user research
  • Strong executive communication and stakeholder influence skills

What Success Looks Like

AI-enabled UX experiences reduce friction and increase automation

Design becomes a core driver of product strategy, not just execution

Consistent, scalable UX across Solera platforms

Measurable improvements in user adoption, efficiency, and customer satisfaction

Why This Role Matters

This role is critical to advancing Solera’s shift toward AI-powered, intelligent platforms, ensuring that complex data and automation capabilities are delivered through simple, intuitive, and high-impact user experiences.

 

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

Skills Required

  • 10+ years in UX/UI design
  • 5+ years in leadership roles
  • Experience leading digital transformation initiatives in SaaS or platform environments
  • Experience with AI/ML-enabled products or data-driven design
  • Experience scaling UX across global, multi-product ecosystems
  • Deep expertise in design systems, interaction design, and user research
  • Experience embedding responsible AI principles (transparency, bias mitigation, usability)
  • Strong executive communication and stakeholder influence skills
  • Ability to build and lead a high-performing global UX team (product designers, UX researchers, design ops)
  • Define and track UX KPIs and leverage analytics, user research, and experimentation
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The Company
HQ: Westlake, TX
1,689 Employees
Year Founded: 2005

What We Do

Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.

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