The Role
Leads the long-term UX/UI direction for Miele’s digital products and connected services. Establishes scalable UX architecture, design systems, interaction standards, and quality processes across physical and digital touchpoints. Oversees portfolio priorities, resources, timelines, risks, and dependencies while balancing user, technical, and business needs. Develops an experienced multidisciplinary UX/UI team through leadership, coaching, and feedback, and collaborates with international stakeholders in German and English.
Summary Generated by Built In
Your Responsibilities
- Working closely with Product Design and Smart Home, you shape the long-term direction for Miele’s digital products and connected services, translating user insights, emerging technologies and market trends into a seamless premium experience across physical and digital touchpoints
- Across products and platforms, you establish a scalable UX architecture and Design System with consistent user flows, interaction patterns, navigation principles and UI standards
- Through clear UX/UI guidelines, documentation and design processes, you create the framework for consistent quality, scalable solutions and efficient collaboration across teams and products
- Across the portfolio, you steer UX/UI quality, priorities, resources and timelines while identifying risks and dependencies early and balancing user needs, technical feasibility and business requirements
- As a leader, you develop our experienced UX/UI team through clear direction, regular feedback and coaching, while building a shared understanding of experience quality across disciplines
What we are looking for
- You hold a degree in Interaction Design, Human-Computer Interaction, User Experience Design, Communication Design, Media Informatics or a comparable discipline, complemented by extensive professional experience in a similar UX/UI or Experience Design role
- Leadership experience in multidisciplinary Experience Design teams within a complex, international product environment enable you to provide direction and make sound decisions even when priorities compete
- Your experience includes defining UX strategies, UX architectures and Design Systems across digital and physical touchpoints, with a clear focus on creating coherent premium experiences
- Strategic thinking comes with a strong design vision and hands-on mindset, allowing you to turn complexity into clear decisions and bring together customer needs, brand ambition, technology and business goals
- In international and senior stakeholder environments, you communicate with confidence, lead discussions effectively and bring the German and English language skills needed to collaborate across teams and functions
Skills Required
- Degree in Interaction Design, Human-Computer Interaction, User Experience Design, Communication Design, Media Informatics, or a comparable discipline.
- Extensive professional experience in a similar UX/UI or Experience Design role.
- Leadership experience in multidisciplinary Experience Design teams within a complex, international product environment.
- Experience defining UX strategies, UX architectures, and Design Systems across digital and physical touchpoints.
- Strong design vision and strategic thinking with a hands-on approach to solving complex problems.
- Ability to balance customer needs, brand ambition, technology, and business goals.
- Confident communication and discussion leadership with senior international stakeholders.
- German and English language skills.
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The Company
What We Do
Miele is a German manufacturer of high-end domestic appliances and commercial equipment, known for its commitment to quality, innovation, and sustainability.
