Lab Summary
Based in New York, Samsung’s Global UX Studio is an independent design and research studio that explores emerging customer, cultural, design, and technology trends to design, build, and share a joyful, people-centered future for mobile product experiences, looking 3 to 5 years out.
Position Summary:
As the Director of UX, you lead a world-class team of designers and creative technologists to define the future for Samsung’s Galaxy mobile devices and for the One UI experience that powers them.
You’re a curious explorer, leader, and driver of change who uses hands-on invention to create exciting, articulate visions of tomorrow and the strategies that will make them a reality. You inspire, engage, and collaborate with the studio, with teams across Samsung, with executive stakeholders, and with outside agencies. You report to the Head of Global UX Studio.
Position Responsibilities:
Strategic creative leadership
- Draw from user insights, technological capabilities, and business needs to recognize strategic opportunities, proactively pitch new ideas, and own experience concept development, from ideation to execution
- Lead the planning and strategic exploration of projects through strategy frameworks, user flows, wireframes, and prototypes for digital and physical interfaces
- Articulate a future vision for mobile experiences and a roadmap to get there
Craft leadership
- Lead, build, and develop a high-performing team of designers and technologists
- Promote excellent design and ways of working, both within the Studio and throughout Samsung
Stakeholder partnership and collaboration
- Communicate fluidly and effectively with design and product leadership stakeholders to inspire and influence
- Drive cross-team collaboration among designers, researchers, and creative technologists within the Global UX Studio; partner with teams across Samsung and external agencies
Required Skills:
- Bachelor's degree in Design, HCI, or equivalent required. Master’s or PhD preferred or equivalent combination of education, training, and experience
- 16+ years of User Experience, HCI, Interaction Design, or combination as a foundation
- 3+ years’ experience in leading and managing small-to-medium multi-disciplinary UX teams
- Experience with design innovation, incubation, or startup environments, working with emerging consumer technologies and products
- Excellent presentation and communication skills, with the ability to simplify complex concepts and generate enthusiasm among senior stakeholders
- Storytelling skills and the ability to create compelling narratives using visual tools
- Experience managing outside agencies
- A portfolio that demonstrates past work in innovative interface design including but not limited to OS, mobile, web, AR/VR, multimodal, voice etc.
Additional Information
Disclosure of Trade Secrets
Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer.
Essential Job Functions
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment, such as telephones and computers.
Samsung Research America is committed to complying with all Federal, State and local laws related to the employment of qualified individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the recruiter or email [email protected].
Equal Employment Opportunity
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Research America is committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
For more information regarding protection from discrimination under Federal law for applicants and employees, please refer to this link: Pay Transparency
Samsung Research America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Research America and has not been reviewed or approved by Samsung Research America.
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Healthcare Strength — Medical, dental, and vision start on the date of hire with multiple plan options, alongside mental-health support through Lyra and noted infertility coverage. Wellness programs plus on-site or reimbursed fitness resources further reinforce comprehensive health support.
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Leave & Time Off Breadth — PTO scales from 20 to 30 days with tenure and includes 12 paid holidays and two early‑release days annually. A quarterly development day adds additional paid time focused on growth.
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Parental & Family Support — Six weeks fully paid parental leave and six weeks paid family medical care leave are provided, with backup care via Bright Horizons and adoption/fertility supports available. Short‑term disability pays up to 26 weeks at 100% salary, enhancing income protection during family or health events.
Samsung Research America Insights
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What We Do
Founded in October 1988, Samsung Research America (SRA) builds upon Samsung’s 40-year history in the Bay Area. Headquartered in Silicon Valley, with offices across the United States and Canada, SRA is engaged in researching emerging technology to create new businesses and developing core technology to enhance the competitiveness of Samsung products. We also play a key role in providing the infrastructure to support Samsung’s open innovation and university collaboration activities.
