The Role
As Director of User Experience, lead a talented UX team to craft exceptional customer experiences and drive Matillion's business goals through effective design strategy.
Summary Generated by Built In
Ready to shape the future of data?
Matillion is the intelligent data integration platform.
We're changing how the world works with data – and we need driven, curious people who think big and move fast.
We built the Data Productivity Cloud to supercharge data productivity, and now we’re shaping the future of data engineering with Maia – our AI-powered virtual data engineers that help teams design, build, and manage data pipelines at unmatched speed.
Join #TeamGreen, where the mission comes first, collaboration drives us forward, and everyone pulls in the same direction to make a dent in the universe bigger than ourselves.
As Director of User Experience, you’ll lead the charge in crafting exceptional customer experiences that directly drive Matillion’s business goals. You’ll grow and inspire a talented UX team, setting the standard for design excellence across the company.
Matillion is tackling long-standing challenges in data integration, empowering business users to access and leverage data more effectively. Our sales cycles are complex, with varied use cases that bring both challenges and opportunities — so you’ll need to thrive in an environment where your insights directly influence solutions.
You’ll collaborate closely across teams to define metrics, generate customer insights, and shape processes and culture that keep the customer at the heart of every decision. This is a chance to make a real impact on the product, the company, and the way businesses interact with data.
Strategic Design Leadership and Collaboration
- Drive the definition and communication of the design vision and strategy across Matillion's product suite in collaboration with Product Directors, Managers, and Designers.
- Lead cross-collaborative workshops to ensure broad adoption of the UX vision and alignment with commercial goals.
- Provide high-level direction, influencing product roadmaps to coordinate design activities across teams for impactful results.
- Own the communication of progress updates and design decisions to the broader business and executive team.
Research Initiatives, Design Evolution, and Excellence
- Initiate and lead research initiatives, conducting UX market analysis to uncover and validate strategic design opportunities.
- Stay informed on industry trends to inform and guide strategic design decisions.
- Develop and evolve the design vision and strategy for the dedicated product range, ensuring alignment with business goals.
- Define and maintain standards for UX consistency across platforms and products.
- Contribute to an evolving design system for pixel-perfect delivery and seamless hand-off to engineers.
- Drive cross-team activities to progressively elevate the experience practice at Matillion.
Leadership, Collaboration Excellence, and Growth
- Provide clear direction, task requirements, and feedback to guide and empower designers within the team.
- Take charge of design activities, overseeing sprints, workshops, and story mapping to ensure efficient and collaborative processes.
- Champion a lean-design approach within innovation work-streams, cultivating a culture that values efficiency and encourages innovative thinking.
- Mentor and actively support the professional growth of Designers by providing coaching, guidance, and opportunities for skill development.
Knowledge / Skills / Experience
- Extensive background in designing software products in a SaaS B2B environment.
- Previous experience designing AI products would be a plus.
- Proven leadership, coaching, and mentoring skills.
- Ability to cultivate positivity, excitement, and inclusivity within the team.
- Excellent communication skills at all stakeholder levels.
- Strong persuasion and influencing skills to foster collaboration.
- Self-organized with the ability to plan own work and team tasks in line with department priorities.
- Proficient in user research techniques: mental models, persona creation, and JTBD framework.
- Demonstrated expertise in ideation, sketching, wireframing, user flows, information architecture, and visual/UI design.
- Fluent in modern visual design and prototyping tools such as Figma, Lovable, etc.
At Matillion, we are committed to providing competitive salaries in line with market standards. Our estimated compensation range for this position is £99,200 - £148,800 but the final salary will be based on your relevant skills, experience and qualifications demonstrated in the hiring process.
At Matillion, we’re here to do something hard - change the way the world works with data, and build a great company along the way. Big, bold goals aren’t for the faint-hearted, and we don’t shy away from them. But we don’t do it alone. No egos, no politics - just great people working together, guided by our six core values;
- Confidence without arrogance
- Working with integrity
- Customer obsessed
- Innovate and demand quality
- Bias for action
- We care
We operate a flexible working culture that promotes work-life balance, with benefits including:
- Company Equity
- 30 days holiday + bank holidays
- 5 days paid volunteering leave
- Health insurance
- Life Insurance
- Pension
- Access to mental health support
More about Matillion
Thousands of enterprises including Cisco, London Stock Exchange Group, EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics, to data science, machine learning and AI. We are a truly global workforce, dual headquartered in Manchester, UK and Denver, Colorado, with expanding offices in Hyderabad, India, along with valuable remote colleagues around the world.
We are keen to hear from prospective Matillioners, so even if you don't feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you're interested in Matillion but don't see a suitable role, please email [email protected].
Find out more about life on #TeamGreen here.
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Top Skills
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The Company
What We Do
We help teams get data business-ready, faster, accelerating time-to-value and increasing the impact data can have. Our platform helps organisations that want to be data-driven to connect their data, shape it into business-ready formats, and get all this done faster with the cloud.
We have a series of services that help teams load, transform, synchronise, and orchestrate their data, built on top of a cloud that ties everything together from end to end.
Why Work With Us
Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent; an environment where people genuinely care about colleagues and communities. We have 6 values by which we live and breathe. We are collaborative, passionate, honourable, and genuinely care about each other and the communities in which we live and work.
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