What you'll do:
- Define and drive comprehensive UX strategy that aligns with the company’s vision and business goals, ensuring a consistent and engaging user experience across all platforms.
- Plans, manages and guides the activities of a team responsible for creating and enhancing the experience and functionality of user interfaces for the solutions.
- Lead and mentor a diverse team of UX designers, researchers, and strategists. Foster a collaborative environment that encourages creativity and innovation.
- Understand air-cover and create space for innovation, learning and growth within a team.
- Understand and have experience using objective research and a design process to drive business outcomes that are measurable and have clear, lasting impact to the business.
- Communicate clearly and can articulate concepts to people at any level of the organization, including executives.
- Guide the end-to-end design process from ideation to implementation, ensuring high-quality deliverables that meet user needs and adhere to best practices.
- Partner with product management, engineering, marketing, and other departments to integrate UX principles into product development processes. Act as a key stakeholder in product development, supporting user needs and design principles.
- Stay abreast of industry trends, emerging technologies, and best practices in UX design and research. Drive innovation within the UX team.
What you will bring to Coupa:
- Bachelor’s degree in Design, Human-Computer Interaction , or a related field; a Master’s degree is preferred
- 8+ years of experience in user experience design and research, with 3+ years in a leadership role.
- Proven track record of leading successful UX initiatives in a complex environment
- A strong portfolio showcasing your UX work, including examples of user research, design processes, and the impact of your work on business outcomes
- Demonstrated ability to inspire and lead teams, manage cross-functional collaborations, and influence stakeholders at all levels
- Deep understanding of user-centered design principles and methodologies, with a passion for creating exceptional user experiences
- Strong analytical and problem-solving skills, with the ability to use data to drive decision-making
- Excellent verbal and written communication skills, with the ability to articulate design concepts and rationale to both technical and non-technical audiences
- Hands on experience with the design and prototyping tools (e.g. Figma, Adobe Creative Suite)
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
