The Director – State and Local Tax will lead the design, stand-up, and ongoing operation of the Company’s U.S. future state and local tax function. This is a hands-on build-from-scratch role that will initially operate without direct reports, leveraging external advisors and internal cross-functional support to establish a scalable, well-controlled SALT operating model. Over time, the role will be expected to recommend and build an internal team structure aligned with business growth and risk profile.
The role will be responsible for end-to-end oversight and execution of U.S. state and local tax matters, including income/franchise tax, sales and use tax, property tax, federal excise tax, business licenses/registrations, and unclaimed property, while partnering closely with finance, supply chain, site leadership, and external advisors. The position will play a key role in strengthening compliance, controversy management, tax risk governance, process design, and technology enablement across the SALT function.
This role is based from our Austin, TX headquarters.
Key Responsibilities:
1. Stand up and lead the SALT operating model
- Build and implement the Company’s future U.S. state and local tax operating model, including roles/responsibilities, use of outside advisors, process ownership, controls, governance, and reporting cadence,
- Serve as the primary SALT business partner to Head of Tax and key internal stakeholders,
- Establish a tax calendar and control framework for all recurring SALT compliance and reporting obligations,
- Evaluate future staffing needs and build the business case for team expansion over time.
2. State income and franchise tax
- Manage and review the accurate and timely preparation, filing, and payment of state and local income/franchise tax returns, estimates, extensions, and related filings prepared internally and/or externally,
- Lead technical analysis of nexus, apportionment, combined/unitary filing positions, state tax law changes, and planning opportunities with the support of externa advisors,
- Support forecasting, cash tax planning, and state effective tax rate analysis,
- Oversee integration of acquisitions, restructurings, legal entity changes, and new operations, into the state income/franchise tax profile.
3. Sales and use tax / indirect tax
- Lead the Company’s future U.S. sales and use tax function, including taxability analysis, registration requirements, use-tax accrual processes, refund opportunities, audit support, and issue resolution,
- Oversee exemption certificate strategy and related documentation processes,
- Partner with business teams to resolve complex customer, supplier, and transactional tax issues,
- Support system and process improvements to improve sales/use tax accuracy and scalability.
4. Property tax, excise, business licenses and unclaimed property
- Oversee property tax compliance, including returns, assessments, valuation reviews, appeals/abatement opportunities, and external vendor coordination as applicable,
- Oversee federal excise tax compliance and related advisory matters, as applicable to the business,
- Manage business license, annual registration, Secretary of State, and related state/local registration requirements in coordination with local teams,
- Lead unclaimed property compliance and recovery efforts, as applicable.
5. Audit, controversy, and risk management
- Lead SALT controversy management across all relevant tax streams, including notices, information requests, audits, protests, appeals, settlements, and remediation,
- Manage periodic nexus and risk reviews to identify exposures and planning opportunities,
- Ensure appropriate documentation, support files, and process controls are maintained for compliance and audit defense.
6. Advisors, systems, and process improvement
- Select, direct, and manage external SALT advisors, compliance providers, and tax technology vendors,
- Assess and improve systems, data flows, and tax and AI tools used for SALT compliance and reporting,
- Partner with IT, AP/AR, and finance process owners to embed sustainable SALT controls into core transaction flows.
- Drive continuous improvement and standardization across processes, documentation, and governance.
Qualifications & requirements:
- Position requires an individual who is a self-starter with the ability to work independently, who handles multiple tasks and projects simultaneously in a changing environment, effectively prioritizing and completing assignments;
- Deep technical knowledge across state income/franchise, sales and use tax, property tax, business licenses/registrations, and unclaimed property; federal excise tax experience is a plus.
- Strong experience managing external advisors and coordinating outsourced/comanaged compliance models;
- Proven project management, change management, and communication skills, including the ability to work effectively across cross-functional teams, state and local representatives, customers and suppliers;
- Bachelor’s degree in accounting, Finance or related field; CPA strongly preferred;
- 8+ years in a large multi-state environment;
- Experience with OneSource or other sales tax software and PTMS or other property tax software is a plus;
- Strong communication (written and verbal) and interpersonal skills
SS26
EA42
CA47
MS14
CC11
CH12
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Skills Required
- Self-starter able to work independently and manage multiple projects
- Deep technical knowledge across state income/franchise, sales and use tax, property tax, business licenses/registrations, and unclaimed property
- Experience managing external advisors and outsourced/co-managed compliance models
- Proven project management, change management, and communication skills
- Bachelor's degree in Accounting, Finance, or related field
- CPA
- 8+ years in a large multi-state environment
- Experience with OneSource or other sales tax software and PTMS or other property tax software
- Federal excise tax experience
- Strong written and verbal interpersonal skills
Flex Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.
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Healthcare Strength — Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
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Leave & Time Off Breadth — Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
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Strong & Reliable Incentives — Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.
Flex Insights
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