Director of Underwriting and Processing

About the Job

As Splitero’s Director of Underwriting and Processing, you will oversee two teams essential to our Home Equity Investment product. Along with a team of managers, you will ensure our Individual Contributors have what they need to successfully and quickly process and underwrite files flowing through our pipeline. Elite collaboration and communication skills are a must, as you will work closely hand in hand with Sales, Closing, Product, Engineering, Capital Markets Finance, and People Operations. 

• Manage, mentor, and guide Processing and Underwriting managers, equipping them with the tools to attract, hire, develop, and motivate top-performing teams that exceed targets.
• Oversee team performance goals and individual expectations, including SLAs and KPIs, that align with monthly origination targets and long-term business goals.
• Ensure strong collaboration and communication between Processing and Underwriting departments to facilitate high file throughput.
• Own investment risk policy, including updates to internal policies,  exception authority, and Underwriting Guidelines edits, to reflect evolving risk appetite, business goals, and regulatory requirements.
• Participate in Splitero’s Credit Committee, establishing policy and deciding on complex origination scenarios. 
• Serve as the escalation point for complex issues, making decisions based on risk mitigation to set policy precedents.
• Implement scalable strategies that improve efficiency, accuracy, homeowner experience, and employee experience.
• Own and report on key metrics, including but not limited to, individual contributor capacity, timelines, and pull-through rates.
• Execute headcount planning and talent acquisition strategies in partnership with Finance and People Operations.
• Partner with Sales, Capital Markets, Product, and Executive leadership to drive production growth.

The salary for this position is $170,000. 

About You

• 5+ years of experience leading processing and underwriting teams in a fast-paced mortgage or lending environment
• 5+ years of people management experience
• Demonstrated ability to lead other managers and drive results through cross-functional collaboration
• Deep understanding of regulatory guidelines, risk frameworks, and operational best practices
• Analytical expertise within Salesforce environment; ability to create reports and dashboards that track pipeline and team performance 
• Strong analytical skills; the ability to analyze and interpret data that will be used for decision-making
• Extensive title curative experience, including identifying and resolving title defects, coordinating with title companies, and ensuring clear title prior to closing
• Desire to participate in fast-paced early-stage startup
• Adaptability: Embraces changing circumstances with resiliency and positivity
• Team-Oriented: Prioritizes collaboration, inclusivity, and teammate support 

About Us

Millions of homeowners in today’s economy are sitting on substantial home equity they are unable to access due to rising interest rates and strict qualification requirements of traditional lenders. That means millions of homeowners can’t convert their hard-earned equity into cash to pay off debt, start a home renovation, or pad their retirement to better their lives.

Splitero co-founders Michael Gifford and David Zvaifler witnessed the problem firsthand throughout their real estate careers. They set out to create a win-win product that could help those homeowners access their home equity but not make monthly payments or add additional debt like traditional financing options. And thus, Splitero was born.

As part of our team, you will join our quest to revolutionize the real estate industry while helping families in need. We offer a suite of benefits designed to help you thrive in all areas of life.

• Fully Remote Team - Our remote-first culture allows us to hire the best people, regardless of location.
• OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals. 
• Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.
• Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.
• Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.

We are a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities. In keeping with our commitment to inclusion, we will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are required when applying, interviewing, or performing the essential functions of this position, please contact People Operations, at [email protected].