Director of Training (Pharmaceutical Sales)

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Responsible for the design, development, and implementation of training materials for current and future products.
• Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management designed to improve the effectiveness of all field teams.
• Establish learning & development objectives and initiatives that translate strategy into actionable, goal-oriented behaviors of high performing commercial field teams.
• Work with sales Leadership and other cross-functional departments to support new hires from onboarding, completion of new hire training and ongoing skill development
• Demonstrate a high level of collaboration with leadership including sales, marketing teams, commercial operations, market access, human resources, and information technology to ensure efficient onboarding processes are in place and increase the speed to competency.
• Deploy learning programs across onboarding, home study curricula, live/virtual training programs, area/regional meetings and national sales meetings/POAs.
• Proactively assesses knowledge gaps within field teams in collaboration with appropriate colleagues, seeks opportunities to address gaps through training initiatives and programs.
• Learn new disease state materials and be prepared to implement training of these materials in a timely fashion.
• Evaluate the competency levels of training class participants providing detailed evaluations and feedback in a timely manner.
• Work with sales management to formulate a development plan
• Ensure that all activities and materials are compliant with internal regulatory and legal requirements.
• Partner effectively with Sales, Medical/Clinical, Legal, Regulatory, and any other strategic partners to develop and deliver training as needed.
• Collaborate with cross functional partners to guide, manage LMS (Learning Management System) administrator and any distance learning technology for commercial field team.
• Efficiently manages vendor partners from selection through content development and deployment.
• Collaborate with medical and commercial teams to conduct presentation skills training for speakers.
• Participate in research to assist in development of future materials to enhance training.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: 

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.  

• Education: Bachelor’s degree required
• Experience and/or Training: 
  • 3+ years of experience as a successful sales representative selling pharmaceuticals or medical equipment with 6+ years of experience in a national sales training department with experience in curriculum development and delivery is required.
  • Previous experience in a pharmaceutical training environment is mandatory
  • Previous experience in pharmaceutical sales environment with exposure to training is required
  • Experience in supporting all aspects of a detailed, multi-component program from concept to completion in a fast-paced, deadline-driven environment
  • Product launch experience or major new indication launch experience preferred
  • Excellent written, verbal and interpersonal communication skills
  • Superb track record in developing and executing successful training programs
  • Highly computer literate with proficiency in MS Office and related business and communication tools
  • Familiar with traditional and modern training processes and adult learning principles
  • Working knowledge of sound instructional design
  • Fantastic organizational and time management skills
  • Strategic and creative mindset
  • Meticulous attention to detail
  • Expertise in training and facilitation
  • Travel 50% based on clients training needs

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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