Director of Training Development

Posted 2 Days Ago
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Indianapolis, IN, USA
In-Office
Senior level
Food • Healthtech
The Role
Leads the company’s training and development center for manufacturing operations and distribution. Develops technical training programs, operator and trades certifications, compliance training, SOPs, career paths, and learning materials. Establishes a GMP-compliant training area, conducts organizational needs assessments, selects training methods, and partners with leaders to address skill gaps. Requires manufacturing training expertise, team leadership, regulatory awareness, and proficiency with Microsoft Office and learning management systems.
Summary Generated by Built In

Heartland Food Products Group is a global leader in the consumer-packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low-calorie sweetener category and the most recognized in the world.

We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us! This role is 100% onsite, at the HFPG Training Center in Indianapolis, IN.

Scope:

The role will lead Heartland’s current Training and Development Center for both operations and the distribution center to include New Employee Orientation (NEO), Annual Compliance Training, certifications, professional development, develop equipment/process specific training materials and SOPs where appropriate and to develop and deploy our new technical training. In this role, a key objective is to develop and deploy a new technical training program for the manufacturing operations where manufacturing equipment is installed in the updated training center and where this equipment is used for both training and finished product production. The position reports to the VP of Operations, Quality and Supply Chain and dotted line reporting to the Sr. Director of Operations. 

Essential Duties and Key Responsibilities:

  • Working with the Sr. Manager of training to partner with leadership in all departments to determine what knowledge, skills and abilities are required for each role within Heartland and will be responsible for designing and leading a multi-faceted training and development program focusing on technical skills and technical execution in our operations.
  • Ensure course training materials are developed and implemented to reflect current operating processes and procedures to include operator and skill trades training and certifications. 
  • Set strategic vision for the new technical training area and implement program to include establishing GMP compliant training area, installing equipment, compliant with plant food safety and quality requirements, aligned with all local, state and federal regulations.
  • Select the ideal training methods or activities for a particular purpose and audience - online, video enhanced, virtual reality enabled, role playing, mentoring, on the-job training, professional development classes, etc.
  • Market and promote training opportunities to employees in a compelling way that provides all necessary information regarding career path benefits
  • Conduct regular, whole-organization needs assessments, identifying skills or knowledge gaps that need addressing 
  • Assist in the development of clear job descriptions and career pathing for hourly and technical professional positions. 
  • Demonstrate clear understanding of and adherence to compliance and legal standards and regulatory processes relative to technical and procedural education delivery and materials. 
  • Serve as a strong and resourceful leader; be able to craft creative solutions with changing business needs and resources. 
  • All other duties as assigned. 

Qualifications:

  • Bachelor’s degree in engineering, or other technical field and 5 or more years of relevant experience in a Manufacturing setting. Consumer Packaged Goods (CPG), pharmaceutical, or chemical manufacturing experience preferred.
  • Experience leading a team.
  • Successfully implemented adult learning programs in a manufacturing environment including establishing machine operator, trades, quality and supervisor training programs
  • Entrepreneurial spirit with ability to work independently and with all levels of the organization within a face-paced environment 
  • Strong verbal and written communication skills. 
  • Organized with and attention to detail. 
  • Proficiency with computers and Microsoft Office to include Word, Excel, PowerPoint and Outlook.
  • Experience in using Learning Management Systems such as Cornerstone. 

Physical Demands:

  • Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions 
  • Must be able to work seated using a computer and phone for long periods of time.
  • Must be able to work extended hours, such as daily overtime and an occasional weekend 
  • Must possess visual acuity to document company records 
  • Continuous walking throughout plant and distribution center.
  • Lifting up to 40 pounds

Skills Required

  • Bachelor’s degree in engineering or another technical field
  • Five or more years of relevant experience in a manufacturing setting
  • Experience leading a team
  • Successfully implemented adult learning programs in a manufacturing environment
  • Experience establishing machine operator, skilled trades, quality, and supervisor training programs
  • Ability to work independently and collaboratively across all organizational levels in a fast-paced environment
  • Strong verbal and written communication skills
  • Organization and attention to detail
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
  • Experience using learning management systems such as Cornerstone
  • Consumer packaged goods, pharmaceutical, or chemical manufacturing experience
  • Ability to perform required physical activities, including walking throughout the plant and distribution center and lifting up to 40 pounds
  • Ability to work extended hours, daily overtime, and occasional weekends
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The Company
HQ: Carmel, IN
590 Employees
Year Founded: 1999

What We Do

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. Simply put, we make coffee, tea and water taste better. Our portfolio includes a variety of branded, licensed and private label products within multiple categories. We also provide strategic co-manufactured partnerships with many category leaders. On the branded side of the business, we manufacture and market SPLENDA®, the #1 brand in the low-calorie sweetener (LCS) category and the most recognizable in the world. And we’re leading the charge in the quickly emerging cold brew coffee category with JAVA HOUSE® Authentic Cold Brew Coffee, our 100% authentic cold brew handcrafted in small batches. In addition, we are the leading provider of private label sweeteners and liquid water enhancers in the U.S. Our products are distributed throughout North America, Europe, the Middle East, Africa, Latin America and Asia-Pacific. We employ over 1,200 people worldwide.

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