Director, Technology Risk

DIRECTOR, TECHNOLOGY RISK

The Role

Fidelity Investments is seeking a strategic and experienced Director-level to join a high-impact team dedicated to attracting and retaining business in our 401k client and prospect base. This role is a significant opportunity to accelerate your career at one of America's leading financial services companies. You will serve as the primary resource for leading the review and negotiation of security and technology terms with Fidelity clients, to include Fortune 500 companies, major universities, healthcare institutions, and other institutions.  You will collaborate with internal and external stakeholders to secure favorable terms, mitigate risk, and ensure all partnerships are aligned with company policies.  In addition, you will meet with clients and prospects periodically to provide assurance over our security and technology programs. 

As a Director of Cybersecurity Cyber Assurance & Support, you will:

• Negotiate contracts: Lead the review and negotiation of complex cybersecurity, technology, privacy, data, and AI-related provisions in client contracts, working in close partnership with Fidelity's contracts organization and Subject Matter Experts in different disciplines.
• Communicate with clients: Articulate the efficacy and unique differentiators of Fidelity's cybersecurity, fraud, privacy, data, and AI controls to current and prospective clients during negotiations.
• Develop expertise: Cultivate and maintain a deep knowledge of relevant security and technology  policies and trends, threats, regulations, and industry best practices to effectively advise clients and internal stakeholders during negotiations.

Experience you will bring 

• Experience: Minimum 8 years of professional experience in either contract negotiation, cybersecurity/technology risk management, or audit.  Prior experience in the financial services and in cybersecurity and/or technology risk management a plus. 
• Communication skills: Excellent verbal and written communication skills with the ability to build strong, collaborative partnerships with internal and external stakeholders.
• Negotiation skills: Proven ability to negotiate complex security and technology provisions within a contractual framework.
• Proactivity: A highly motivated and proactive mindset with the willingness to take ownership and lead.

The Team

You will be a member of the Workplace Customer Protection Center of Excellence (CoE).  The mission of the Customer Protection CoE is to protect the Workplace community of plan sponsors and participants using our retirement and benefits platforms. 

As a member of the Customer Protection Center of Excellence, you would be joining a culture that is defined by how our team member’s work. We:

• Are trusted, collaborative partners who are engaged and transparent
• Are security subject matter experts and continuous learners that are passionate about protecting our customers
• Take personal accountability for quality & timely delivery of our services
• Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves
• Foster associates’ well-being by supporting work-life balance and guilt-free time off

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want!  We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.  Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at [email protected] or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.