Director of Technology/Management Info Syst Supv 2

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Job Description

This position serves as the Chief Information Officer (CIO) and provides strategic leadership, direction, and oversight for all Information Technology operations across a multi-campus community and technical college system consisting of two campuses and multiple remote locations. The position is responsible for the planning, development, implementation, security, and continuous improvement of the College's Information Technology infrastructure and services and ensures that technology resources effectively support the mission, vision and strategic goals.  This position provides leadership, communication, and customer service in all areas of computing, networks, cybersecurity, telecommunications, distance learning technologies, and services to support the college community.

• Customer Service
• Provide college-wide leadership and operational management of all aspects of Information Technology Services
• Lead and supervise college-wide Information Technology staff
• Customer Relationship Management (CRM) Administration
• Project Management
• Other Duties as Assigned

Salary Range:

38.56 - 66.39 USD Hourly  

Minimum Qualifications

• Five (5) years of experience in technology practices, such as system administration, cybersecurity, infrastructure, network or related Information Technology field.  A Bachelor’s degree in information technology or related field from an accredited institution may substitute for one year of experience; Associate’s degree may substitute for six months of experience.
• Previous supervisory, lead worker, or leadership experience. 
• Knowledge of information technology principles, practices, and methodologies, including the ability to analyze business requirements and develop solutions that meet needs while maintaining a secure and stable environment.
• Knowledge of technology infrastructure including servers, storage, switches, virtualization, networking equipment and related technologies to support institutional operations and computing environments. 
• Skilled in project management and strategic planning, with ability to develop and implement technology plans for infrastructure, classroom and business applications.
• Customer service skills sufficient to actively listen and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner.
• Exceptional problem-solving and organizational skills in both Information Technology and personnel areas

Preferred Qualification 

• A Master’s degree in Information Technology or related field.
• Experience working in higher education.
• Experience administering higher education CRM platforms.
• Experience with Zoom telecommunication systems.
• Experience with best practices implementing & maintaining the NIST 800-171 framework.

Other Requirements

* Must submit Resume and Cover Letter**

Applicants that do not submit the required application materials (Resume & Cover Letter) will not be considered.

(upload documents in the Resume/Cover Letter section of the application)

In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

About

Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.

Working together to improve the state we love.
What do Minnesota's State employees have in common?

• A sense of purpose in their work

• Connection with their coworkers and communities

• Opportunities for personal and professional growth

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

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