JOB POSTING TITLE: Director, Technical Product Management
JOB LOCATION: 2250 E. Imperial Highway El Segundo, CA 90245 [and various unanticipated locations throughout the U.S.; may work from home]
Director, Technical Product Management needed by DIRECTV, LLC in El Segundo, CA [and various unanticipated locations throughout the U.S.; may work from home] to develop and execute the product vision and roadmap for all billing and payment systems, including invoicing, subscriptions, taxes, pricing models, payment gateways, and reconciliation. Lead, mentor, and grow a team of Technical Product Managers and Release Train Engineers focused on billing and payments. Drive strategic initiatives such as payment gateway expansion, dealer payment transformation and overall payment flow optimization. Partner closely with IT and Finance teams to ensure delivery of scalable, secure, and resilient systems aligned with business objectives. Collaborate with finance and compliance teams to ensure billing accuracy, tax compliance (e.g., VAT/GST), audit readiness, and regulatory adherence. Serve as a subject matter expert and internal evangelist for all billing and payments related initiatives. Drive continuous innovation in payment technology, exploring emerging trends such as digital wallets, instant payments, and AI-driven reconciliation. Establish best practices for Agile delivery, including sprint planning, backlog prioritization, and cross-functional alignment across IT, Finance, and Compliance teams. Guide the team in transforming business requirements into well-defined product epics, features, and user stories, ensuring technical feasibility and alignment with enterprise architecture. Serve as a bridge between technical and non-technical stakeholders, effectively translating business goals into actionable product outcomes. Establish metrics and KPIs for accuracy, payment success rates, refund handling, and reconciliation cycles, ensuring continuous improvement. Design and implement monitoring and alerting frameworks for payment operations to proactively detect and resolve system anomalies. Collaborate with solution architects and engineering teams to define system architecture, data flows, and integration frameworks that support high transaction volumes and complex pricing logic. Drive decisions on technology modernization — e.g., microservices-based billing architecture, cloud-native scalability, and API-first payment integration especially in the Mulesoft based architecture. Lead digital and billing platforms. Use strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions. Utilize an understanding of regulatory frameworks including PCI-DSS and SOX. Lead Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems. Oversee product strategy with business goals and technical execution, leading architecture, and software development teams. Collaborate deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems. Supervises four(4) employees, including one (1) Technical Product Manager-Senior 2, one (1) Technical Product Manager-Principal 1, one (1) Principal, IT Software Engineer 1, and one (1) Principal IT App/Prod Support 2.
REQUIREMENTS: Requires a Bachelor’s degree, or foreign equivalent degree in Computer Science, Computer Engineering, or Electronic Engineering and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation leading digital and billing platforms; using strong technical acumen with the ability to engage deeply with IT and Finance teams to drive software architecture-level decisions and feature/user story definitions; utilizing an understanding of regulatory frameworks including PCI-DSS and SOX; leading Agile product teams and applying principles of the Scaled Agile Framework (SAFe) to plan, execute, and deliver complex enterprise financial and digital systems; overseeing product strategy with business goals and technical execution, leading architecture, and software development teams; and collaborating deeply with IT, Billing, Finance, and Compliance teams to drive architecture-level decisions, define technical requirements, and ensure delivery of secure, scalable, and compliant digital and billing systems.
Our Director, Technical Product Management earn between $209,922 to $244,036 yearly. DIRECTV, LLC offers amazing benefits from health insurance to tuition reimbursement and paid time off to discounts on products and services.
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Electronic Engineering or foreign equivalent
- Five years progressive post-baccalaureate experience leading digital and billing platforms or related occupations
- Experience developing and executing product vision and roadmap for billing and payment systems (invoicing, subscriptions, taxes, pricing, reconciliation)
- Experience driving payment gateway integration/expansion and payment flow optimization
- Ability to engage with IT and Finance to drive software architecture-level decisions and define technical requirements
- Knowledge and practical understanding of PCI-DSS and SOX compliance requirements
- Experience leading Agile product teams and applying Scaled Agile Framework (SAFe), including working with Release Train Engineers
- Experience with microservices-based architectures, cloud-native scalability, and API-first integrations (Mulesoft preferred)
- Track record of establishing metrics/KPIs for accuracy, payment success rates, refunds, and reconciliation cycles
- Experience designing monitoring and alerting frameworks for payment operations and system anomaly detection
- Proven ability to lead, mentor, and grow technical product management and engineering teams
- Familiarity with emerging payment technologies (digital wallets, instant payments) and AI-driven reconciliation approaches
DIRECTV Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DIRECTV and has not been reviewed or approved by DIRECTV.
-
Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, vision, and mental-health options described as part of the standard package. Multiple plan choices and wellness-related offerings are presented as meaningful parts of the overall value proposition.
-
Retirement Support — Retirement benefits are described as a notable component of the package, including a 401(k) with company match and, for some groups, a pension. This creates a perception of stronger long-term financial support than pay alone.
-
Wellbeing & Lifestyle Benefits — Employee lifestyle perks are highlighted through free or discounted DIRECTV service and other discounts, which can materially reduce personal expenses. Additional programs like volunteer support and wellbeing resources add to the perceived non-cash value.
DIRECTV Insights
What We Do
DIRECTV is changing the way the world experiences entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling entertainment experiences to millions of customers.
Why Work With Us
DIRECTV has been at the forefront of entertainment for nearly three decades. We're now entering the new era of DIRECTV to create the best entertainment and communications experience in the world. At DIRECTV our amazing people, combined with a culture that thrives on collaboration and creativity, are the foundation that create a great place to work.
Gallery
