We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The Director of Technical Operations will be a key leader in the Commercial, Network\Provider, and Affiliate organization ensuring the effective delivery and utilization of tech assets and budget. They will insure the effective utilization of over 500 colleagues, >1000 contractors and >100M budget toward our key goals and objectives. They will interact with multiple levels of the organization to ensure our operational initiatives such as security implementations, audits, cloud utilization, business continuity planning, tech debt remediation, and devsecops maturity are tracked\completed flawlessly. This is an exciting role and will be consistently engaged in a multitude of interactions with our CNP leadership team as well as Aetna Technology leaders. This is a role that should be foundationally built on a person familiar with technology execution and fulfillment. They need to be constantly inquisitive asking why, digging into true root cause while serving as a liaison between our Aetna Technology initiatives and our delivery leaders/teams. Expectations for the Role- Drive and coordinate enterprise strategies with commercial, network\provider, and affiliates technology leaders to ensure meaningful goals and targets are set.
- Serve as a technical leader who translates complex technology concepts into clear, actionable communication for business and technology audiences.
- Oversee and orchestrate key operational initiatives, ensuring risks, issues, and
- Ability to dive deep into business or tech initiatives, simplify the opportunity statement, and help establish business cases, OKRs and solution paths.
- Lead organizational communication strategy, including content development, leadership updates, and coordination of major meetings and events.
- Organize, monitor, and drive the full utilization of capital, operational, and expense budgets.
- 10+ years coordinating business strategies within a large complex organization of 1,000+ employees including executive leaders.
- 7+ years in a technical role with firm understanding of technical concepts such as SDLC, Compliance, AI, and Security
- 7+ years of performance management and leadership experience
- 7+ years of established background building successful business cases.
- 7+ years establishing clear communications for a large organization (Town Halls, Quarterly Meetings, and other key meetings.
Preferred Qualifications
- Experience working with financial processes such as: budgets and forecasts.
- Experience working within a large technical organization.
- Comfortable challenging and working with all levels of leadership and colleague.
- Experience with creating executive presentations using data visualization tools.
- Proven experience as a self-driver
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 02/28/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Top Skills
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
