The Role
The Director, Technical Integration leads enterprise-level application integrations, oversees API technology deployments, and manages strategic partnerships to enhance client solutions and operational efficiencies.
Summary Generated by Built In
About API
Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
Position Overview
The Director, Technical Integration provides critical direction for the strategic management of enterprise-level application integrations. This role serves as a member of the Implementations leadership team and leads the definition and development of enterprise-level technologies and services that are used to integrate API applications with client and other third-party applications to deliver solutions for our clients.
Success in this Role
Demonstrates strong consultative client service skills, acting as a trusted advisor who deeply understands client objectives, challenges and success criteria.
Proactively identifies and solves key problems that drive value for both the client & the business.
Effectively navigate cross-functional teams, aligning stakeholders across multiple internal divisions.
Facilitate productive, outcomes-focused conversations with both clients and internal partners, translating complex needs into clear actions and ensuring alignment, accountability and momentum
What You'll Do
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
None
Position Type and Expected Hours of Work
Full time, Monday through Friday, normal core business hours and as needed. Occasional evening and weekend work may be required as job duties demand.
Travel Requirements
Travel may be required (10-20%)
What You'll Bring
Required Skills, Education and Experience
What's in it for You!
Be a part of a dynamic, fast-growing company operating in a truly unique market, with a strong mission and a compelling story that sets us apart from competitors.
Collaborate with complex, sophisticated customers, each with distinct needs and requirements, providing meaningful opportunities to problem solve and deliver tailored solutions
Work with evolving technology, leveraging advanced tools - including GenAI and LLMs, to drive smarter more impactful outcomes.
- Health, dental, and vision insurance
- Competitive 401K matching
- Paid Time Off
Compensation:
160,000 - 190,000 CAD, commensurate with experience.
Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
Position Overview
The Director, Technical Integration provides critical direction for the strategic management of enterprise-level application integrations. This role serves as a member of the Implementations leadership team and leads the definition and development of enterprise-level technologies and services that are used to integrate API applications with client and other third-party applications to deliver solutions for our clients.
Success in this Role
Demonstrates strong consultative client service skills, acting as a trusted advisor who deeply understands client objectives, challenges and success criteria.
Proactively identifies and solves key problems that drive value for both the client & the business.
Effectively navigate cross-functional teams, aligning stakeholders across multiple internal divisions.
Facilitate productive, outcomes-focused conversations with both clients and internal partners, translating complex needs into clear actions and ensuring alignment, accountability and momentum
What You'll Do
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires extensive interaction with customers, Product teams and software development and support teams.
- Responsible for creating and owning implementations, and driving API technology deployments. This is both a strategic and hands-on leadership role.
- Oversee customer enterprise application integration activities and provide strategic vision and leadership.
- Initiate and foster business partnerships across the organization that increase efficiency and effectiveness, balance business partner needs with API priorities, business strategies, and objectives.
- Cultivate an environment of continuous improvement, ensuring the highest levels of stability and performance for enterprise applications.
- Develop and use standardized approaches and frameworks for integration for both near-real time and batch data.
- Stay abreast of new vulnerabilities and use knowledge in security to protect applications and data.
- Incorporate critical application improvements into release cycles to enhance production stability.
- This is a leadership role with significant influence and ownership. It does not include formal people-management responsibilities.
None
Position Type and Expected Hours of Work
Full time, Monday through Friday, normal core business hours and as needed. Occasional evening and weekend work may be required as job duties demand.
Travel Requirements
Travel may be required (10-20%)
What You'll Bring
Required Skills, Education and Experience
- Bachelor’s degree required, advanced degree preferred, and 10 years of related experience to include software technology managerial experience for complex applications.
- Prior experience with performance management, managing managers, resource forecasting and hiring, job development, unit organizational structure, resource allocation, skills forecasting and development, direct report coaching and development.
- Prior experience with leading the implementation and customization of large-scale, mission critical applications with real-time data integrations.
- Strong depth of experience in working with client technology teams to design optimized integrations between their systems and API systems.
- Background in hands-on software development using Java technologies, as well as Apache Tomcat, Weblogic & TomEE.
- Experience using and implementing SOAP/REST based web services using XML/JSON.
- Familiarity with AWS cloud technologies, cloud deployment tools and container orchestration.
- Strong background and experience with airline and travel applications and standards.
- Demonstrated ability to work with a broad variety of constituents including business development, product and program management.
What's in it for You!
Be a part of a dynamic, fast-growing company operating in a truly unique market, with a strong mission and a compelling story that sets us apart from competitors.
Collaborate with complex, sophisticated customers, each with distinct needs and requirements, providing meaningful opportunities to problem solve and deliver tailored solutions
Work with evolving technology, leveraging advanced tools - including GenAI and LLMs, to drive smarter more impactful outcomes.
- Health, dental, and vision insurance
- Competitive 401K matching
- Paid Time Off
Compensation:
160,000 - 190,000 CAD, commensurate with experience.
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The Company
What We Do
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night. API’s end-to-end technology platform will transform the way airlines manage crew travel. o Mobile platform, MyCrewCare o Sourcing & Contracting o Crew Planning o Daily Operations & IROPS o Distressed Passenger o Billing & Reconciliation o Business Analytics Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7. Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!
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