Why Ryan?
Competitive Compensation and Benefits
Home Office Stipend
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach
This role provides functional and technical leadership on complex tax technology projects, ensuring successful implementation of enterprise-level solutions, from requirements analysis through to deployment, while maintaining high standards of quality, timeliness, and cost control.
The Director acts as a trusted advisor to clients, strengthening relationships and partnerships, and provides leadership and mentorship to project teams.
In addition, the Director supports business development efforts, including proposal preparation, client presentations, and identifying new opportunities.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Fosters a high-performing, collaborative team environment.
- Provides leadership, mentorship, and development opportunities to team members.
- Supports talent development, retention, and succession planning within the team.
Client:
- Acts as a trusted advisor to clients, overseeing delivery across multiple engagements.
- Ensures effective project governance, including timelines, budgets, and quality of deliverables.
- Oversees the design and implementation of tax technology solutions, ensuring alignment with client needs and business objectives.
- Maintains and strengthens client relationships and contributes to long-term partnerships.
- Oversees financial performance of engagements, including forecasting and billing.
Value:
- Leads the successful delivery of complex tax technology projects and programs.
- Defines success metrics and ensures consistent tracking and reporting across engagements.
- Establishes and enforces project governance, methodologies, and best practices.
- Drives continuous improvement in processes, tools, and delivery models.
- Contributes to business development activities, including proposals, client presentations, and identifying growth opportunities.
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s or Master’s degree in Accounting, Tax, Information Technology, or a related field.
- Extensive experience in tax technology, including implementation of enterprise tax solutions (e.g., Vertex, Sabrix, Taxware).
- Strong understanding of transaction tax processes and integration with ERP systems (e.g., SAP, Oracle, JDE).
- Experience leading complex projects and managing client relationships.
- CPA and/or PMP certifications are a plus.
- Familiarity with SDLC methodologies (Agile, etc.) preferred.
Computer Skills:
- Strong proficiency in Microsoft Office tools.
- Experience working with ERP systems and tax technology integrations preferred.
Supervisory Responsibilities:
- This position requires supervisory responsibilities.
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis. Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
