Director, Tax Technology

Reposted Yesterday
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4 Locations
In-Office or Remote
Senior level
Fintech • Consulting
The Role
The Director of Tax Technology leads tax technology projects, manages client relationships, oversees project governance, and fosters team development while driving continuous improvement in delivery processes.
Summary Generated by Built In

Why Ryan?

  • Competitive Compensation and Benefits
  • Business Connectivity Reimbursement (Phone/Internet)
  • Gym Membership or Equipment Reimbursement
  • LinkedIn Learning Subscription
  • Flexible Work Environment
  • Tuition Reimbursement After One Year of Service
  • Accelerated Career Path
  • Award-Winning Culture & Community Outreach

The Director, Tax Technology leads the delivery and strategic direction of tax technology initiatives, overseeing project scope, governance, timelines, budgets, and resource allocation across multiple engagements.
This role provides functional and technical leadership on complex tax technology projects, ensuring successful implementation of enterprise-level solutions, from requirements analysis through to deployment, while maintaining high standards of quality, timeliness, and cost control.
The Director acts as a trusted advisor to clients, strengthening relationships and partnerships, and provides leadership and mentorship to project teams.
In addition, the Director supports business development efforts, including proposal preparation, client presentations, and identifying new opportunities.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

  • Fosters a high-performing, collaborative team environment.
  • Provides leadership, mentorship, and development opportunities to team members.
  • Supports talent development, retention, and succession planning within the team.

Client:

  • Acts as a trusted advisor to clients, overseeing delivery across multiple engagements.
  • Ensures effective project governance, including timelines, budgets, and quality of deliverables.
  • Oversees the design and implementation of tax technology solutions, ensuring alignment with client needs and business objectives.
  • Maintains and strengthens client relationships and contributes to long-term partnerships.
  • Oversees financial performance of engagements, including forecasting and billing.

Value:

  • Leads the successful delivery of complex tax technology projects and programs.
  • Defines success metrics and ensures consistent tracking and reporting across engagements.
  • Establishes and enforces project governance, methodologies, and best practices.
  • Drives continuous improvement in processes, tools, and delivery models.
  • Contributes to business development activities, including proposals, client presentations, and identifying growth opportunities.
  • Performs other duties as assigned.

Education and Experience:

  • Bachelor’s or Master’s degree in Accounting, Tax, Information Technology, or a related field.
  • Extensive experience in tax technology, including implementation of enterprise tax solutions (e.g., Vertex, Sabrix, Taxware).
  • Strong understanding of transaction tax processes and integration with ERP systems (e.g., SAP, Oracle, JDE).
  • Experience leading complex projects and managing client relationships.
  • CPA and/or PMP certifications are a plus.
  • Familiarity with SDLC methodologies (Agile, etc.) preferred.

Computer Skills:

  • Strong proficiency in Microsoft Office tools.
  • Experience working with ERP systems and tax technology integrations preferred.

Supervisory Responsibilities:

  • This position requires supervisory responsibilities.

Skills Required

  • Bachelor's or Master's degree in Accounting, Tax, Information Technology, or a related field
  • Extensive experience in tax technology, including implementation of enterprise tax solutions
  • Strong understanding of transaction tax processes and integration with ERP systems
  • Experience leading complex projects and managing client relationships
  • CPA and/or PMP certifications are a plus
  • Familiarity with SDLC methodologies (Agile, etc.) preferred

Ryan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ryan and has not been reviewed or approved by Ryan.

  • Flexible Benefits The myRyan model provides results-based flexibility for exempt staff alongside hybrid/remote options, while non‑exempt roles use a PTO bank and receive paid holidays. Many benefits are available from the date of hire, reinforcing practical flexibility in how benefits are used.
  • Parental & Family Support Paid parental leave, adoption assistance, and fertility support are highlighted as meaningful family-oriented offerings. Consistent emphasis on family-friendly policies positions this area as a standout.
  • Strong & Reliable Incentives A performance-driven culture offers bonuses and commissions in certain tracks, with role descriptions noting meaningful variable pay beyond base salary. Total compensation is often characterized as strong where these incentives are prominent.

Ryan Insights

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The Company
Albuquerque, NM
3,194 Employees
Year Founded: 1991

What We Do

Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis. Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.

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