WHO WE ARE
Zeta Global (NYSE: ZETA) is the intelligent AI infrastructure company helping enterprises transform proprietary data into enterprise intelligence. The Zeta Data Cloud and Athena by Zeta™ connect proprietary enterprise knowledge with advanced AI to enable better decisions, more effective customer engagement, and stronger business outcomes. With one of the industry's largest proprietary data assets, Zeta helps organizations accelerate AI transformation and build durable competitive advantage. Founded in 2007 by David A. Steinberg and John Sculley, Zeta is headquartered in New York City with offices worldwide. Learn more at www.zetaglobal.com.
ABOUT THE ROLE
The Director, Talent Management is responsible for leading the operational strategy and execution of Zeta's global employee lifecycle. This role oversees onboarding, employee experience operations, talent programs, lifecycle communications, survey administration, and cross-functional execution while ensuring programs are scalable, consistent, and data-informed.
Reporting to the Senior Director, Talent Development & Experience, this role partners closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, and business leaders to create a seamless experience from candidate acceptance through onboarding, development, engagement, and ongoing employee milestones.
This is a hybrid role based in our New York City headquarters. Team members work from our NYC office Tuesday through Thursday each week, with remote flexibility on Mondays and Fridays.
Responsibilities
- Lead the strategy and operational execution of Zeta's global employee lifecycle, ensuring a seamless experience from candidate acceptance through onboarding, development, engagement, and key career milestones.
- Build scalable lifecycle operations by establishing governance, standardized processes, annual planning rhythms, and clear ownership across the lifecycle.
- Drive operational excellence by overseeing onboarding, Workday Journeys, lifecycle communications, project portfolios, and talent technologies that improve consistency, efficiency, and employee experience.
- Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, and regional stakeholders to ensure a connected, high-quality employee lifecycle across all geographies.
- Leverage data, feedback, and operational insights to continuously improve lifecycle programs, identify opportunities for automation, and enhance organizational effectiveness. Programs.
- Partner with the Employee Experience Team on programs, engagement initiatives, recognition programs, and employee lifecycle moments.
- Partner with regional leaders to adapt programs while maintaining global consistency.
Data, Insights & AI Enablement
- Develop dashboards and operational reporting that measure program effectiveness and employee experience.
- Partner with the broader People Team to identify trends, recommend improvements, and support business decision-making.
- Ensure survey insights translate into actionable recommendations and program improvements.
Qualifications
- 5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions.
- Experience leading enterprise-wide or global people programs.
- Demonstrated success building scalable processes and operational frameworks.
- Strong project and program management experience with multiple concurrent initiatives.
- Strong analytical skills with the ability to translate data into recommendations.
We encourage you to apply even if you don’t meet all the requirements!
Salary Range
The salary range for this role is $135,000 - $145,000.
People & Culture at Zeta
Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We are committed to our people and dedicated to creating an exciting career journey with hands-on innovation opportunities, autonomy in career acceleration, team collaboration, and a supportive community! Learn more about our commitment to our people here: https://zetaglobal.com/resource-center/zeta-certified-by-great-place-to-work/
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Skills Required
- 5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions.
- Experience leading enterprise-wide or global people programs.
- Demonstrated success building scalable processes and operational frameworks.
- Strong project and program management experience managing multiple concurrent initiatives.
- Strong analytical skills with the ability to translate data into recommendations.
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
