Director, Talent Experience (Hybrid)

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Location: Madison, WI (hybrid)

Relocation: This job may be eligible for relocation benefits

Hybrid details: Ability to operate effectively in a hybrid work environment with travel or on-site presence for major events (approximately 30-35%)

Compensation: $151,200 (Min) - $216,200 (Mid) - $281,200 (Max)

This role leads the transformation of TruStage’s talent experience through the design and delivery of innovative, integrated, and human-centered solutions aligned with our enterprise strategy. The Director, Talent Experience reimagines the full talent lifecycle—from onboarding to succession planning—ensuring scalable, data-informed programs that enable organizational growth, enhance employee engagement, and deliver measurable business outcomes. This role oversees Talent Acquisition, Talent Management, Onboarding, and Hybrid Work Experience teams. This role is a key architect of TruStage’s workforce of the future—ensuring every employee touchpoint reflects our values, supports our strategy, and delivers on our promise to our people.

Job Responsibilities:
 

Talent Strategy & Innovation

• Lead the development and execution of a future-forward talent and employee experience roadmap that enables a high-performing, agile workforce.
• Translate business needs into scalable talent programs that leverage modern tools, predictive analytics, and AI to improve decision-making and operational efficiency.
• Partner closely with areas of Human Resources that are responsible for the design, development and delivery of programs (e.g. Learning & Development)
• Collaborate with our talent and culture team to ensure inclusivity and belonging are woven into every talent initiative—leveraging data and continuous feedback loops to inform improvements.
• Apply design thinking and continuous improvement methods to enhance the employee journey and streamline HR processes.

Program Leadership & Execution

• Build and evolve enterprise-wide talent programs—including executive coaching, individual development planning, talent reviews, and leadership pipelines—grounded in data and business priorities.
• Lead the strategic direction for early-in-career programs and campus recruiting, ensuring alignment to our employee value proposition (EVP) and long-term retention goals.
• Oversee the design and optimization of hybrid, remote, and in-office experiences that foster engagement, inclusion, and high team performance.
• Responsible for programs such as Succession Planning, Mentoring, Performance Management, Coaching, Internships, Employee Hybrid Experience and Talent Acquisition.
• Champion a culture of innovation by piloting emerging workforce technologies and fostering experimentation across the Talent Experience team.

Stakeholder Partnership & Influence

• Serve as a trusted advisor to senior leaders, including the CHRO and executive team, influencing enterprise decisions through strategic insights and workforce data.
• Collaborate cross-functionally to embed talent experience into business transformation efforts.
• Effectively communicate complex strategies and outcomes to diverse audiences, including executive leadership.

Job Requirements:

• Bachelor’s degree or equivalent experience required; advanced degree preferred.
• 12+ years of progressive HR or talent management experience, including 5+ years leading enterprise-wide talent initiatives.
• Proven ability to lead cross-functional teams, manage complex programs, and drive measurable results through data and analytics.
• Deep knowledge of talent and workforce trends, with experience deploying emerging technologies and AI in HR environments.
• Strong strategic thinking paired with hands-on execution ability; thrives in ambiguity and brings structure to complexity.
• Demonstrated ability to influence and consult with senior leaders, excellent communication, storytelling, and stakeholder management skills. Experience presenting to executive leadership teams.
• Experience developing high-performing teams and coaching talent at all levels.
• Adept at using people analytics and predictive modeling to inform talent decisions and optimize ROI.
• Understanding of employee and customer experience design principles, agile methodologies, and continuous improvement practices.

Preferred Requirements:

• Experience communicating complex strategies and outcomes to the Board of Directors.

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.