At DATAMARK Inc., you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. We’re looking for a Director of Talent Acquisition to lead global recruitment strategy for a mid-sized, high-growth organization operating across the US, Mexico, and India. This is your opportunity to shape the future of talent acquisition in a dynamic, people-first company. This role will be based in-office at our El Paso, Texas headquarters.
The Director of Talent Acquisition will have the opportunity to build, scale, and innovate in a fast-growing organization that values people and performance. If you’re ready to make an impact and lead global talent strategies, we want to hear from you.
Key Responsibilities
- Design & Execute Global Talent Acquisition Strategy across onshore, nearshore, and offshore locations.
- Build scalable frameworks for agent, support, and leadership hiring.
- Define and enforce KPIs like time-to-fill and cost-per-hire.
- Partner cross-functionally on workforce planning and compliance.
- Optimize our Talent Acquisition tech stack, deploy automation and AI tools.
- Drive employer branding and candidate experience initiatives.
- Lead continuous improvement and innovation in sourcing, screening, and hiring.
What Success Looks Like
- Reduced time-to-fill and improved offer acceptance rates.
- High candidate and hiring manager satisfaction.
- Strong pipelines and quality hires across all regions.
Requirements
Highly Qualified Director of Talent Acquisition candidates will have:
- 10+ years in Talent Acquisition with 5+ years in BPO leadership.
- Proven experience in high-volume and executive hiring.
- Global Talent Acquisition experience is required.
- Global Talent Acquisition management expertise preferred
- Strong business acumen, compliance knowledge, and data-driven mindset.
- Collaborative leadership style with a passion for innovation in Talent Acquisition.
- Ability to travel to our global locations.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- $150,000 Annual Salary
Top Skills
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.
Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.
Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
