Director, Talent Acquisition

Posted Yesterday
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Charlotte, NC, USA
In-Office
Expert/Leader
Retail
The Role
Leads enterprise-wide talent acquisition across retail stores, distribution, supply chain, and corporate functions. Develops hiring strategy, seasonal staffing plans, recruiting metrics, processes, systems, vendor relationships, and employer branding. Manages and develops recruiting teams while personally leading officer-level and executive searches. Advises senior leadership on hiring, compensation, and candidate assessment, and oversees both high-volume frontline and corporate recruitment.
Summary Generated by Built In
The Director, Talent Acquisition will lead enterprise-wide hiring across our stores, distribution, and corporate functions – and build the team and systems that keep talent flowing during both steady-state hiring and seasonal peaks. This is a high-visibility leadership role for someone who thrives at the intersection of strategic thinking and hands-on execution.
 
You'll own talent acquisition from the ground up: setting the vision, leading a team of recruiters, and personally driving recruitment for our most senior, officer-level roles.

Strategy & Leadership

  • Design and own the enterprise talent acquisition strategy across stores, distribution/supply chain, and corporate functions
  • Build and lead peak-season hiring strategies (holiday, etc.), ensuring stores are staffed without sacrificing quality or candidate experience
  • Define TA metrics, forecasting models, and hiring targets; report regularly on pipeline health, time-to-fill, vacancy rates, and quality of hire to leadership
  • Build scalable sourcing, interviewing, and offer processes that flex between high-volume frontline hiring and more deliberate corporate/management hiring
  • Evaluate and manage ATS and high-volume sourcing tools, vendor relationships, and recruiting budget
  • Champion a strong candidate experience and employer brand across every touchpoint — from a seasonal sales associate application to an executive search

Team Management

  • Hire, manage, coach, and develop a team of recruiters supporting both field/store and corporate hiring
  • Set individual and team goals; conduct regular 1:1s, performance reviews, and career development planning
  • Establish team workflows and standards of excellence; create a culture of accountability and continuous improvement
  • Partner closely with HRBPs, Regional Managers, and corporate leaders to understand hiring needs and workforce plans across the business

Officer-Level & Executive Recruitment

  • Personally own and manage end-to-end recruitment for officer-level and other highly sensitive executive roles
  • Act as a trusted advisor to the CHRO and HRBPs on senior leadership hiring, market compensation, and candidate assessment
  • Manage confidentiality, discretion, and white-glove candidate experience throughout executive searches
  • Build and maintain relationships with executive search firms and passive senior-level talent networks across retail, merchandising, and operations

Knowledge, Skills, & Abilities

  • Experience leading enterprise TA strategy in a multi-unit or retail environment, including high-volume/seasonal hiring at scale
  • Direct experience recruiting for executive or officer-level roles (VP+) with high discretion and stakeholder management
  • Strong command of recruiting metrics, ATS platforms, and data-informed decision-making
  • Excellent executive presence; comfortable advising senior leaders and HRBPs
  • Experience hiring for store leadership (Store Manager, District/Regional Manager) in addition to corporate roles
  • Familiarity with Workday and high-volume hiring platforms

Skills Required

  • Experience leading enterprise talent acquisition strategy in a multi-unit or retail environment, including high-volume and seasonal hiring at scale
  • Direct experience recruiting executive or officer-level roles at the VP level or above, with discretion and stakeholder management
  • Strong command of recruiting metrics, ATS platforms, and data-informed decision-making
  • Excellent executive presence and ability to advise senior leaders and HR business partners
  • Experience hiring store leadership, including Store Managers and District or Regional Managers, in addition to corporate roles
  • Familiarity with Workday and high-volume hiring platforms

Belk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Belk and has not been reviewed or approved by Belk.

  • Retirement Support — A defined 401(k) match up to 5%, with eligibility beginning after three months of service, supports long-term savings. A published match formula (100% of the first 4% and 50% of the next 2%) highlights a competitive retirement program.
  • Parental & Family Support — Paid maternity and broader parental leave, including adoption, foster, and surrogacy, are included. Fertility and infertility support further extends family-focused coverage.
  • Wellbeing & Lifestyle Benefits — An associate merchandise discount is widely available and can be enhanced during special events. Wellness resources such as an Employee Assistance Program and digital health tools complement these perks.

Belk Insights

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The Company
HQ: Charlotte, NC
11,000 Employees
Year Founded: 1888

What We Do

Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community. Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.

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