Director of Support Services

The Maintenance Professional is a 40-hours per week benefit-eligible position that is scheduled in a manner that best supports the needs of a multi-building campus and community setting. The maintenance professional needs to have a strong customer service presence.  The Maintenance Professional possesses the ability to work in a busy-high energy work environment.  Their skills should be diverse and range from basic carpentry and mechanical skills to sheetrock finishing, a basic understanding of HVAC operations, and the ability to work on doors and windows.  The ideal candidate will be able to participate in a snow removal operation (shoveling to plowing). Experience with operating a skid steer is highly desirable.  The maintenance professional is organized, can prioritize the work at hand, is accountable, is patient, and is able to communicate effectively and professionally.  They can function well in both team and independent conditions.          

Responsibilities:

• The primary responsibility is to maintain and repair (as appropriate and consistent with the direction of department administration and executive leadership) the Agency owned and operated property and buildings.
• The secondary responsibility is to support all programs (as appropriate and as defined by the department administrator with the maintenance-related functions within those programs (cleaning, delivering, installing, assisting).
• Responding efficiently to the work orders that are submitted by the various departments and programs.
• Other Duties as Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Department & Program Specific Responsibilities:

• Assist and Liaison with the Agency’s contractors and contractor functions in the following areas: Fire Extinguishers Inspections, Sprinkler Inspections, Elevator Inspections, Smoke and Fire Equipment Inspections, HVAC Repair, Roof Access, Contracted Snow Removal (over 2-3 inches), Contracted Grounds up-keep, Generator Services and floor finishing.
• Snow removal, sidewalk and roadway salting, and keeping emergency escapes/pathways clear.

Elmcrest’s Core Values & Competencies:

• Honesty: Act with integrity and behave in a manner consistent with our policies, Code of Conduct and any regulatory and ethical guidelines. Utilize practices and techniques professionals train to interact with children, families and co-workers appropriately.
• Willingness to Learn: Open to new experiences and learning new skills and information that can improve professional development, progressive work environments and support the mission of Elmcrest.
• Dedication to Purpose: Display the necessary passion and empathetic abilities to serve the Elmcrest mission. Committed to improve the lives of children and families.
• Social Concern: Value human dignity and have respect for others. Actively seek out diverse approaches and points of view.
• Self-Examination: Systemically observe, analyze and utilize self-reflection to improve actions or results. Listen to constructive feedback and concerns and maintain positive relationships in the workplace.

Competencies: 

• Ability to follow instructions from supervisors or senior maintenance workers.
• Knowledge of general carpentry and repair.
• Ability to use hand tools and power tools.
• Excellent organizational and time management skills.

Required Education and Experience: 

• High School Diploma or GED, 
• Bachelor of Science degree preferred
• 5 years’ experience in maintenance
• 10 years of experience in a facilities/ maintenance related field preferred

Additional Eligibility Qualifications: 

• Carpentry knowledge and skill
• Simple Plumbing (sinks, toilets, drains)
• Basic electric skills (replacing light switches and all outlets)’
• Ability to drive a pick-up truck and perform occasional snow plowing.

Essential Job Qualifications:

• Ability to lift 50 pounds without assistance.
• Ability to sit, squat, crouch and stand for elongated periods of time
• Ability to lift arms over head in upward reaching motion. 
• Ability to walk up and downstairs up to several times per day.
• Ability to work occasional nights, weekends, and on-call.
• Valid driver’s license and auto insurance, free from major infractions and deemed acceptable to our insurance carrier.
• Varying levels of travel as determined by departmental needs may be required with this position.