Are you Ready to Launch Your Career? 🚀
Join us in our mission as a Program Director - Support Services at Catholic Charities of Housing Office.
Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.
As the Program Director - Support Services, you will play a pivotal role in individuals' lives, making a significant impact through:
- Collaborate with the Housing Office Leadership Team, Site Managers, and program leadership to implement emergency response procedures and ensure continuity of operations.
- Develop, implement, and evaluate resident services and support programs that align with the CCHO's mission, resident needs, and funding requirements.
- Oversee case management operations by providing training, technical assistance, case file reviews, and quality assurance to ensure compliance with CCHO policies, grant requirements, and regulatory standards.
Monitor and audit the Homeless Management Information System (HMIS) to ensure timely, accurate, and complete documentation of services.
Facilitate case conferences and provide guidance to staff in resolving complex client situations and coordinating services with community providers.
Conduct routine site visits and audits of tenant case records to ensure quality service delivery and regulatory compliance.
Program Director - Support Services Minimum Salary: $ 64,500
Program Director - Support Services Maximum Salary: $ 64,500
Program Director - Support Services Schedule: Monday - Thursday 8:30AM -5:00PM, Friday 8:30AM-3:30PM (37.5 hours per week)
Qualifications:
- Bachelor's Degree in Business Administration or a related field
- 3 - 5 years of experience working with a diverse population
- VALID Driver's License, proof of current car registration and insurance, and access to a reliable, working vehicle
We value work-life balance and offer some stellar benefits:
- For benefit-eligible positions:
- Health/Dental/Vision/Life Insurance
- Retirement planning options
- Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
- Employee Assistance Program
- Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
- Exciting referral bonuses
- Ongoing training and development
- Recognition and Awards
- Career Growth
- A collaborative team culture
Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.
Applicants have rights under Federal Employment Law:
Family and Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO) Know Your Rights
Employee Polygraph Protection Act (EPPA)
Skills Required
- Bachelor's Degree in Business Administration or a related field
- 3-5 years of experience working with a diverse population
- Valid driver's license, current vehicle registration and insurance, and access to a reliable vehicle
What We Do
Catholic Charities of the Diocese of Albany is one of the largest, private, social service agencies in the region, helping more than 100,000 people each year in the fourteen counties of the Albany Diocese. Our motive is simple: to address basic human need at all stages of life regardless of race, religious belief, ethnicity, or lifestyle with special emphasis on the poor and vulnerable in our society. Catholic Charities offers a wide spectrum of services, from addressing basic needs such as food, clothing, and shelter; to more specialized needs such as mental health counseling, prison support services, programs for low-income families, and disaster assistance. We focus on helping the most vulnerable in our communities, including people with developmental disabilities, pregnant and parenting teens, immigrants and refugees, the unemployed, victims of domestic violence, and the homeless. Catholic Charities advocates on behalf of the poor and vulnerable and collaborates with others to build a more just society.
