Director Supply Chain Operations Strategy

Posted Yesterday
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Monroe, MI, USA
In-Office
Expert/Leader
Retail
The Role
Lead and execute supply chain strategic projects and program management routines to improve cost, quality and delivery. Optimize end-to-end processes (order management, demand planning, S&OP, inventory, warehouse, carrier management), prioritize resources, develop KPI dashboards, align cross-functional stakeholders, and drive organizational change across a $2.5B business.
Summary Generated by Built In

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

As a key member of the Supply Chain Strategy team, this role will develop program and resource plans based on strategic priorities, including projects to drive improvements in cost, quality and delivery, act as the central focus for project management coordination, including centralized tracking and reporting, and course-correct project teams as needed to maintain on-time deliverables. This position will have authority to make overall Project Management assignments across members of the organization.

Job Description:

KEY RESPONSIBILITIES:

  • Leads execution of strategic projects, setting program management routines and bringing focus to the team on the activities required to deliver on planned benefits.
  • Directs program activities to ensure high quality results within defined time, meeting operation standards and budget schedules. Collaborates with business leaders and executive team to develop the end-to-end approach and evaluation of strategic initiatives.
  • Drive optimization of end-to-end processes: operations, order management, demand planning, S&OP, inventory planning, warehouse operations, carrier management and service level improvement by improving cross-functional collaboration and coordination.
  • Prioritize and deploy internal resources to support the supply chain organization vision and deliver desired business outcomes.
  • Champion the ‘Key Performance Indicator” processes and accountability. Support cross-functional areas by assisting in the establishment of definitions, measurements and tracking for key strategic and operational initiatives from the point of adoption to completion. Support departmental leaders to align strategic objectives across the organization.
  • Develop, maintain and grow organization KPI dashboard that manages risk and identifies/tracks quantifiable opportunities.  Identify and implement KPI’s to measure supply chain performance against, and/or develop, critical value drivers.
  • Refine, implement, and execute standardized processes across the end-to-end Supply Chain.
  • Oversee balancing of supply and demand to optimize customer experience, costs, and inventory.
  • Continually look for ways to transform our business using talent, data, processes, and technology as vehicles for value creation.

SCOPE & IMPACT: 

The role will have a significant direct and indirect impact for the entire Supply Chain organization, including operations, distribution, procurement, S&OP and logistics. Overall financial impact to an over $2.5B dollar business.

MINIMUM REQUIREMENTS: 

  • Bachelor’s degree in Supply Chain, Engineering, Business, or related field with 10+ years experience, or equivalent
  • 5+ years of experience in supply chain leadership
  • Experience working in a heavily matrixed organization
  • Direct experience leading strategic change initiatives in a corporate environment; e.g., merger integration, supply chain transformation, business process engineering, etc.
  • Broad business acumen to interact with senior-level general management.
  • Ability to travel up to 30%

PREFERRED REQUIREMENTS:

  • Six Sigma Black Belt certification / Lean Manufacturing Practices / CI background
  • Experience in a multi-site Supply Chain organization, ideally for a major corporation in a process related industry such as furniture production.
  • STRONG analytical capability/understanding of end-to-end supply chain.
  • Deep understanding of supply chain technology/tools.

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Operates in a professional office environment as well as within a manufacturing environment.

Subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.

Subject to both environmental conditions: Activities occur inside and outside.

Subject to noise: There is sufficient noise to cause worker to shout in order to be heard above the ambient noise level.

Often required to sit, use repetitive hand motion, hear, listen, talk, stand, walk, bend, stoop, climb stairs, and lift up to 10 pounds.  Seldom required to climb ladders, kneel, squat, crouch, balance, reach overhead, pull, push, and lift up to 20, 30, or 40 pounds.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

40

Benefits for Employees in the US:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.

Skills Required

  • Bachelor's degree in Supply Chain, Engineering, Business, or related field with 10+ years experience, or equivalent
  • 5+ years of experience in supply chain leadership
  • Experience working in a heavily matrixed organization
  • Direct experience leading strategic change initiatives in a corporate environment (merger integration, supply chain transformation, business process engineering)
  • Broad business acumen to interact with senior-level general management
  • Ability to travel up to 30%
  • Six Sigma Black Belt certification / Lean Manufacturing Practices / CI background
  • Experience in a multi-site Supply Chain organization, ideally in furniture or process-related manufacturing
  • Strong analytical capability and understanding of end-to-end supply chain
  • Deep understanding of supply chain technology/tools

La-Z-Boy Incorporated Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about La-Z-Boy Incorporated and has not been reviewed or approved by La-Z-Boy Incorporated.

  • Retirement Support A 401(k) and Roth 401(k) with a company match up to 6% of eligible wages anchors the financial benefits. This supports long-term savings and complements other financial perks.
  • Healthcare Strength Medical, dental, and vision coverage are standard, alongside an Employee Assistance Program and wellness initiatives. Additional protections such as life/AD&D and disability coverage broaden the safety net.
  • Leave & Time Off Breadth Paid holidays and vacation/PTO are included, with parental/bonding leave available. Specific time-off details are outlined in role postings and can vary by location and position.

La-Z-Boy Incorporated Insights

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The Company
HQ: Monroe, MI
2,888 Employees

What We Do

La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927. Today, we operate as a vertically integrated furniture manufacturer and retailer, committed to uncompromising quality and compassion for our consumers. Our Retail segment consists of 184 company-owned La-Z-Boy Furniture Galleries® stores and is part of a broader network of over 350 La-Z-Boy Furniture Galleries®, serving customers nationwide when coupled with La-Z-Boy.com. Joybird®, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In our Wholesale segment, we manufacture comfortable, custom furniture for our Furniture Galleries® and a variety of retail channels: England Furniture Co., which offers custom upholstered furniture, and casegoods brands Kincaid®, American Drew®, and Hammary®, which provide pieces that make every room feel like home. The La-Z-Boy Incorporated state-of-the-art, LEED-certified world headquarters is located in Monroe, Michigan. This location along with our Innovation Center in Dayton, Tennessee, and all our North American manufacturing locations all represent our commitment to the environment—we integrate sustainable business practices to reduce the impact of our operations. Being a great employer isn’t limited to our sustainability or record-breaking safety performance; it also means being a good corporate citizen. In FY 2023, La-Z-Boy Incorporated and the La-Z-Boy Foundation granted more than $3 million to non-profit organizations through monetary and in-kind donations. Our signature partnership with Ronald McDonald House Charities® (RMHC®) helps give families a comfortable home away from home while their children receive much-needed medical care, as we’ve donated more than 15,000 pieces of furniture to RMHC® homes. Join our team to impact the world through comfort.

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