The Role
Lead regional studio operations and performance, managing Area Managers and Head Coach Community Managers to drive membership growth, revenue, profitability, recruiting, training, and consistent brand experience. Provide coaching, strategic planning, P&L oversight, reporting, retention analysis, and cross-functional collaboration while visiting studios and participating in coach training and classes.
Summary Generated by Built In
Reporting to the East Coast Senior Director, the Director of Studios oversees the strategic direction and success of their studios within their region with a focus on driving revenue, contributing to profitability and developing talent. This person will act as a subject matter expert in the overall [solidcore] experience and ensure every element communicates the [solidcore] vision. They will motivate and inspire their team to create the best experience for all [solidcore] clients while being protective of, and working to spread, the [solidcore] culture.
You will be responsible for:
- Managing a team of Area Managers and Head Coach Community Managers with a focus on studio performance, development, training, and recruiting.
- Provide them with coaching and guidance as needed and be a consistent resource for them, including weekly check-in’s and
- Completing [solidcore] coach training so as to gain a full understanding of the process and requirements.
- Driving day-to-day leadership and operational management for one of the fastest growing fitness brands.
- Leading cross-functional business objectives enabling [solidcore] to achieve gains in profits, market share, and customer acquisition/retention/satisfaction.
- Participating in the hiring, training, and developing of new Directors and Managers as needed.
- Developing sales growth strategies for studio memberships, class attendance and packages.
- Being accountable for strategic planning, studio operations implementation, and execution of [solidcore] studio programs and initiatives.
- Launching and reviewing reports and metrics and follow up as needed.
- Working with the Area Managers to drive overall financial performance of studios.
- Examining retention rates and trends and making adjustments for studios as needed.
- Be a role model and demand professionalism and team member compliance with [solidcore] company handbook including, but not limited to brand consistency, client relations, and attendance.
- Ensure studio experience is aligned and consistent with the company’s overall strategy including service standards.
- Visit all studios within their Region on a consistent basis.
- Collaborate with the Leadership Team on key initiatives and strategy for overall [solidcore] vision and success.
- Participation in coach training and coaching in markets as needed.
What we need from you:
- Experience in a multi-unit leadership position.
- Minimum education requirement: Bachelor’s degree in business or a related field.
- Willingness to travel (up to 50%).
- The position is full-time and exempt with an expected 40 hours worked per week (including classes coached).
What skills and experience you'll bring to us:
- Minimum 5-7 years’ experience in hands-on customer service, hospitality, consumer goods, or service based industry in a multi-unit environment.
- Prior experience in a high-growth/start-up company or firm.
- Prior experience managing a large team, ideally with remote direct reports.
- Direct P&L Management.
- Professional maturity; consistently conducts themselves in a professional manner that aligns with [solidcore]’s values.
- Proactive, with the ability to anticipate business and customers needs.
- Detail oriented and highly organized.
- Entrepreneurial and resourceful.
- Strong management experience in training, mentoring and motivating employees.
- Ability to multi-task and prioritize in a fast-paced environment.
- Superior communication and interpersonal skills.
- Passion for fitness, wellness and the [solidcore] brand.
Compensation and Benefits:
- Competitive base salary based on experience
- Flexible PTO
- Full coverage health, dental, & vision insurance
- 401k with employer match
- $50 per month cellphone stipend
- And MORE!
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.
[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Skills Required
- Bachelor's degree in business or a related field
- 5-7 years' experience in a multi-unit, service-based or hospitality environment
- Experience in a multi-unit leadership position (managing Area Managers/Managers)
- Prior experience managing a large team, including remote direct reports
- Direct P&L management responsibility
- Prior experience in a high-growth or start-up company
- Strong experience in training, mentoring, and developing employees
- Superior communication and interpersonal skills
- Ability to multi-task and prioritize in a fast-paced environment; detail oriented and highly organized
- Willingness to travel up to 50% and visit studios within the region regularly
- Complete and participate in solidcore coach training and coach classes as needed
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The Company
What We Do
[solidcore] is unlike any other workout out there. Our 50-minute, full-body, high energy, low-impact classes use slow, controlled movements on our resistance-based machine to work your muscles to [failure]. With hundreds of moves stemming from planks, lunges, and squats – as well as many different resistance options – every class is different, leaving your body and mind always challenged. Classes are intense but small, designed to allow our [solidcore]-certified coaches to deliver each client with personalized attention and accountability in a team-environment. The lights are low, the music is on point, and the community is [inspiring].
